{"id":133808,"date":"2026-01-30T11:47:59","date_gmt":"2026-01-30T10:47:59","guid":{"rendered":"https:\/\/phrase.com\/kundensupport-agenten\/"},"modified":"2026-03-23T14:17:12","modified_gmt":"2026-03-23T13:17:12","slug":"customer-support-agents","status":"publish","type":"page","link":"https:\/\/phrase.com\/de\/roles\/customer-support-agents\/","title":{"rendered":"Kundensupport-Agenten"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-style-header-hero has-white-color has-white-background-color has-text-color has-background has-link-color has-background-images wp-elements-3f7e2aa0bc467e4061602c99e933389b is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--110);padding-bottom:var(--wp--preset--spacing--110);background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/phrase-header-blue.jpg.webp);background-position:0% 100%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-17dd1b49 wp-block-group-is-layout-constrained\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/phrase.com\/de\/\">Home<\/a><\/span> | <span><a href=\"https:\/\/phrase.com\/de\/roles\/\">L\u00f6sungen nach Rolle<\/a><\/span> | <span class=\"breadcrumb_last\" aria-current=\"page\">Kundensupport-Agenten<\/span><\/span><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-gigantic-font-size\" id=\"h-kundenzufriedenheit-in-grossem-massstab\" style=\"font-style:normal;font-weight:400\"><strong><strong><strong>Kundenzufriedenheit in gro\u00dfem Ma\u00dfstab<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left\"><strong>Phrase \u00fcberwindet Sprachbarrieren, so dass die Mitarbeiter*innen des Kundensupports weltweit eine einheitliche Sprache sprechen. Erschlie\u00dfe neue M\u00e4rkte und verwalte regionale Spitzenvolumina, ohne zus\u00e4tzliches Personal einzustellen.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-blue-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Demo vereinbaren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"alignwide wp-block-phrase-com-image-carousel\"><div class=\"wp-block-phrase-com-image-carousel__slider embla\"><div class=\"wp-block-phrase-com-image-carousel__slides embla__viewport\"><div class=\"embla__container\">\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/uber-logo.png\" alt=\"\" class=\"wp-image-98759\" style=\"object-fit:cover;width:94px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/lionbridge-logo.png\" alt=\"lionbridge logo\" class=\"wp-image-98772\" style=\"object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-medium embla__slide\"><img decoding=\"async\" width=\"300\" height=\"66\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-300x66.png\" alt=\"\" class=\"wp-image-96344\" style=\"object-fit:cover\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-300x66.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-1024x225.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-768x168.png 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-1536x337.png 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/zendesk\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/zendesk-logo-phrase.png\" alt=\"Zendesk logo\" class=\"wp-image-98787\" style=\"object-fit:cover\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/zendesk\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/aws-logo.png\" alt=\"aws logo\" class=\"wp-image-98752\" style=\"object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/snowflake-logo-1.png\" alt=\"snowflake logo\" class=\"wp-image-98871\" style=\"object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/Footlocker-Logo.png\" alt=\"\" class=\"wp-image-106774\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/deliveroo\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/deliveroo-logo.png\" alt=\"deliveroo logo\" class=\"wp-image-98853\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/deliveroo\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Decathlon-logo.png\" alt=\"decathlon logo\" class=\"wp-image-98825\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/braze\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"516\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/Braze_Primary_logo_PURPLE_CROPPED-1024x516.png\" alt=\"\" class=\"wp-image-96328\" style=\"width:79px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/braze\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/electrolux-logo.png\" alt=\"electrolux logo\" class=\"wp-image-98840\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"1200\" height=\"453\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg.png\" alt=\"Zoetis_logo\" class=\"wp-image-113374\" style=\"object-fit:cover;width:123px;height:auto\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg.png 1200w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-300x113.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-1024x387.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-768x290.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/what3words\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/What3Words-logo.png\" alt=\"What3Words logo\" class=\"wp-image-98883\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/what3words\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/puma-logo.png\" alt=\"puma logo\" class=\"wp-image-98766\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/vestiaire-collective-logo-1.png\" alt=\"vestiaire collective logo\" class=\"wp-image-98911\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/yamazaki-mazak-corporation\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/04\/Website-Dynamic-Bar-Logos-1.png\" alt=\"\" class=\"wp-image-105020\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/yamazaki-mazak-corporation\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"868\" height=\"599\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec.png\" alt=\"\" class=\"wp-image-125252\" style=\"object-fit:cover;width:67px;height:auto\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec.png 868w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec-300x207.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec-768x530.png 768w\" sizes=\"(max-width: 868px) 100vw, 868px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/pega\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Website-Dynamic-Bar-Logos-4.png\" alt=\"\" class=\"wp-image-128394\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/pega\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/skoda-logo-phrase.png\" alt=\"\" class=\"wp-image-98919\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/de\/customers\/kucoin\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"235\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-1024x235.png\" alt=\"\" class=\"wp-image-114895\" style=\"width:123px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-1024x235.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-300x69.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-768x176.png 768w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/de\/customers\/kucoin\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n<\/div><\/div><div class=\"embla__controls\"><button type=\"button\" class=\"embla__prev\" data-glide-dir=\"<\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg><span class=\"screen-reader-text\">Vorherige<\/span><\/button><button type=\"button\" class=\"embla__next\" data-glide-dir=\"&gt;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg><span class=\"screen-reader-text\">N\u00e4chste<\/span><\/button><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center media-text-columns media-text-columns--media-right is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h2 class=\"wp-block-heading has-extra-large-font-size\" id=\"h-mehrsprachiger-kundensupport-ohne-kompromisse\"><strong><strong>Mehrsprachiger Kundensupport ohne Kompromisse<\/strong><\/strong><\/h2>\n\n\n\n<p>Support-Teams k\u00e4mpfen oft damit, ein Gleichgewicht zwischen betrieblicher Effizienz und der Bereitstellung eines gro\u00dfartigen Kundenerlebnisses auf globaler Ebene zu finden.<br><br>Mit Phrase gibt es keine Kompromisse. Markengerechte \u00dcbersetzungen in Echtzeit sind in deinen Helpdesk integriert. Keine Verz\u00f6gerungen, keine manuellen Schritte, keine Qualit\u00e4tsabstriche.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1398\" height=\"838\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience.jpg\" alt=\"Person mit Headset, die an einem Computer mit mehrsprachigen \u00dcbersetzungsgrafiken arbeitet, die darstellen, wie Phrase ein globales Publikum bedient und Content in verschiedenen Sprachen unterst\u00fctzt.\" class=\"wp-image-132954\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience.jpg 1398w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience-300x180.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience-1024x614.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience-768x460.jpg 768w\" sizes=\"auto, (max-width: 1398px) 100vw, 1398px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-neutral-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-transparent-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-so-unterstutzt-phrase-technische-autorenteams\"><strong><strong>So unterst\u00fctzt Phrase technische Autorenteams<\/strong><\/strong><\/h2>\n<\/div>\n\n\n<div class=\"tabs icon-position-top overflow-arrows alignfull is-style-shadow wp-block-wearerequired-tabs\"><div class=\"wp-block-wearerequired-tabs__tablist tablist\" role=\"tablist\"><button type=\"button\" class=\"scroll-arrow scroll-left-arrow\" aria-label=\"Scroll left\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\"><path d=\"M15.28 5.22a.75.75 0 0 1 0 1.06L9.56 12l5.72 5.72a.749.749 0 0 1-.326 1.275.749.749 0 0 1-.734-.215l-6.25-6.25a.75.75 0 0 1 0-1.06l6.25-6.25a.75.75 0 0 1 1.06 0Z\"><\/path><\/svg><\/button><button class=\"wp-block-wearerequired-tabs__tab tab is-active\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\" id=\"tab-button-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"40\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Bleib in deinem Tool<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" id=\"tab-button-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/pre-translation-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"40\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Ma\u00dfgeschneiderte \u00dcbersetzungen<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" id=\"tab-button-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/06\/Increase-Efficiency-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"40\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Bereitstellung in Echtzeit<\/span><\/button><button type=\"button\" class=\"scroll-arrow scroll-right-arrow\" aria-label=\"Scroll right\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\"><path d=\"M8.72 18.78a.75.75 0 0 1 0-1.06L14.44 12 8.72 6.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018l6.25 6.25a.75.75 0 0 1 0 1.06l-6.25 6.25a.75.75 0 0 1-1.06 0Z\"><\/path><\/svg><\/button><\/div> <div class=\"wp-block-wearerequired-tabs__tabpanels tabpanels\">\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-visible is-layout-flow wp-block-wearerequired-tab-panel-is-layout-flow\" id=\"tab-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\" data-tab-title=\"Bleib in deinem Tool\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong><strong>Bleib in deinem Tool<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>Bieten Sie mehrsprachigen Support direkt in Zendesk, Salesforce, Intercom und anderen Helpdesk-Plattformen, ohne die Arbeitsweise deiner Mitarbeiter zu \u00e4ndern.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phrase erkennt die eingehende Sprache automatisch<\/li>\n\n\n\n<li>\u00dcbersetzt sofort den gesamten Nachrichtenverlauf in die bevorzugte Sprache des Agenten<\/li>\n\n\n\n<li>Die Antworten der Agenten werden automatisch in die Sprache des Kunden \u00fcbersetzt.<\/li>\n\n\n\n<li>Die bidirektionale \u00dcbersetzung l\u00e4uft nahtlos, ohne die SLAs zu beeintr\u00e4chtigen.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/solutions\/customer-support-content-localization\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mehr \u00fcber Support-\u00dcbersetzungen\u2028<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image aligncenter size-full no-padding is-style-rounded is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool.jpg\" alt=\"Eine Grafik, die mehrsprachige Kommunikationsblasen des Kundensupports mit Phrase-Branding zeigt, einschlie\u00dflich einer Person, die ein Telefon in der Hand h\u00e4lt, und einer weiteren mit einem Headset, die den Aufenthalt in deinem Tool darstellt.\" class=\"wp-image-133376\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-wearerequired-tab-panel-is-layout-flow\" id=\"tab-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" data-tab-title=\"Ma\u00dfgeschneiderte \u00dcbersetzungen\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong><strong><strong>Ma\u00dfgeschneiderte \u00dcbersetzungen<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p style=\"border-style:none;border-width:0px;border-radius:0px\">Sorge daf\u00fcr, dass jede Antwort den Ton und die Terminologie deiner Marke widerspiegelt. Mit Phrase werden \u00dcbersetzungen auf deine spezifischen Sprach- und Glossarregeln zugeschnitten, was die Kundenzufriedenheit verbessert und dank klarer, genauer Antworten auch weitere Eskalationen reduziert.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/platform\/ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mehr \u00fcber Phrase Language AI<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations.jpg\" alt=\"Ein illustriertes Diagramm mit ansteigenden Balken, die mit \u201eTerminologie\u201c und \u201eTonfall\u201c beschriftet sind, steht f\u00fcr verbesserte Qualit\u00e4t durch ma\u00dfgeschneiderte \u00dcbersetzungen f\u00fcr Markenkonsistenz und pr\u00e4zise Sprache.\" class=\"wp-image-133377\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-wearerequired-tab-panel-is-layout-flow\" id=\"tab-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" data-tab-title=\"Bereitstellung in Echtzeit\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong><strong>Bereitstellung in Echtzeit<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>Phrase Language AI liefert \u00dcbersetzungen mit einer Verz\u00f6gerung von ~&nbsp;1 Sekunde \u2013 schnell genug f\u00fcr Gespr\u00e4che in Echtzeit. Ob \u00fcber unsere Speed-API oder sofort einsatzbereite Integrationen: Die Integration in bestehende Workflows ist einfach.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery.jpg\" alt=\"Eine stilisierte Grafik zeigt einen zentralen Kreis mit der Bezeichnung \u201eAPI\u201c und verbundenen Knoten sowie Lichtstrahlen, die nach au\u00dfen strahlen und die Bereitstellung und Integration von Diensten in Echtzeit darstellen.\" class=\"wp-image-133378\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-text-align-center\" id=\"h-vorteile-der-kundensupport-ubersetzungen-in-phrase\"><strong>Vorteile der Kundensupport-\u00dcbersetzungen in Phrase<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Support-\u00dcbersetzungsl\u00f6sungen von Phrase im Vergleich zu anderen Anbietern<\/p>\n\n\n\n<figure class=\"wp-block-table alignwide is-style-comparison\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Andere Support-\u00dcbersetzungsl\u00f6sungen<\/strong><\/td><td><strong>Phrase<\/strong><\/td><\/tr><tr><td><strong>Eine Engine <\/strong>Dienstleister haben ein begrenztes Angebot, das nicht immer ideal f\u00fcr alle Sprachpaare ist.<\/td><td><strong>Mehrere maschinelle \u00dcbersetzungssysteme <\/strong>in Kombination mit Autoselect gew\u00e4hrleisten eine \u00dcbersetzungsqualit\u00e4t der Spitzenklasse f\u00fcr \u00fcber 800 Sprachpaare.<\/td><\/tr><tr><td><strong>Begrenzte Anpassungsoptionen<\/strong> k\u00f6nnen zu maschinellen \u00dcbersetzungen f\u00fchren, die nicht mit dem Ton deiner Marke \u00fcbereinstimmen.\u2028<\/td><td><strong>Erweiterte Anpassungsoptionen <\/strong>gew\u00e4hrleisten, dass automatische \u00dcbersetzungen deine Terminologie verwenden und den Ton deiner Marke widerspiegeln: MT-Profile, Glossare, Formalit\u00e4tseinstellungen, benutzerdefinierte Engines auf der Grundlage der eigenen Translation Memorys.<\/td><\/tr><tr><td><strong>Arbeiten mit verteilten Tools<\/strong> verhindert die gemeinsame Nutzung von Sprachressourcen und f\u00fchrt zu Ineffizienz und uneinheitlicher Qualit\u00e4t.<\/td><td><strong>Skalierungseffizienz <\/strong>durch die Konsolidierung alle Sprachressourcen auf einer einzigen Plattform. Sorge f\u00fcr eine zentrale Qualit\u00e4tskontrolle durch dein Lokalisierungsteam.<\/td><\/tr><tr><td><strong>Teams arbeiten in Silos<\/strong> und erh\u00f6hen den betrieblichen Aufwand durch den Kauf mehrerer Tools.<\/td><td><strong>Vereinfachung der Abl\u00e4ufe<\/strong> durch die Zentralisierung des gesamten \u00dcbersetzungsbedarfs eines Unternehmens auf einer einzigen Plattform.<\/td><\/tr><tr><td><strong>Performance-Probleme<\/strong> und manuelle Aufgaben k\u00f6nnen die Gesch\u00e4ftsabl\u00e4ufe st\u00f6ren.<\/td><td><strong>Leistungsstarke Integrationen<\/strong>: Phrase-Kunden sch\u00e4tzen unsere sofort einsatzbereiten Integrationen wegen ihrer Zuverl\u00e4ssigkeit, Leistung und Automatisierungsf\u00e4higkeiten, die die Bearbeitung hoher Volumina erm\u00f6glichen.<\/td><\/tr><tr><td><strong>Selbstbedienungs-Tools<\/strong> erfordern, dass du alles selbst erledigst, was zu Ineffizienz und potenziellen Fehlern f\u00fchrt.<\/td><td><strong>Ma\u00dfgeschneidertes Onboarding und Optimierung<\/strong>: Als Enterprise-Kunde hast du einen dedizierten L\u00f6sungsarchitekten an deiner Seite.<\/td><\/tr><tr><td><strong>Preisgestaltung pro Agent oder pro Ticket<\/strong> kann zu h\u00f6heren Ausgaben f\u00fchren.<\/td><td><strong>Volumenbasierte Preisgestaltung<\/strong> \u2013 flexibel und auf deine Bed\u00fcrfnisse zugeschnitten.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-blue-color has-text-color has-link-color has-large-font-size wp-elements-bc76f1359a4108547f637d57d6c1884f\">INTEGRATIONEN<\/p>\n\n\n\n<h2 class=\"wp-block-heading alignwide has-text-align-center\" id=\"h-lass-dir-ubersetzungen-direkt-an-deine-support-tools-liefern\" style=\"margin-top:var(--wp--preset--spacing--16)\"><strong><strong>Lass dir \u00dcbersetzungen direkt an deine Support-Tools liefern<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Erhalte hochwertige, ma\u00dfgeschneiderte \u00dcbersetzungen, ohne deinen Support-Tech-Stack zu verlassen.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide is-style-feature-grid is-layout-grid wp-container-core-group-is-layout-b280bc0e wp-block-group-is-layout-grid\" style=\"padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"37\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Zendesk_integration.svg\" alt=\"\" class=\"wp-image-111850\" style=\"width:88px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-zendesk\">Zendesk<\/h3>\n\n\n\n<p>Steigere die Weiterleitung von Tickets und die Kundenbindung mit Phrase, indem du Kategorien, dynamischen Content, Artikel und Abschnitte in Zendesk Guide und Support \u00fcbersetzt.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/integrations\/zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mehr \u00fcber Zendesk-Integration<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized is-style-not-rounded\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/Salesforce_logo.svg\" alt=\"\" class=\"wp-image-6346\" style=\"width:86px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-salesforce-knowledge\">Salesforce Knowledge<\/h3>\n\n\n\n<p>Biete deinen Usern Hilfe in ihrer Sprache: Lass die Artikel aus deiner Salesforce-Wissensdatenbank in Phrase \u00fcbersetzen.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/integrations\/salesforce\/\">Mehr \u00fcber Salesforce Knowledge<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized is-style-not-rounded\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/Salesforce_logo.svg\" alt=\"\" class=\"wp-image-6346\" style=\"width:86px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-salesforce-service-cloud\">Salesforce Service Cloud<\/h3>\n\n\n\n<p>Biete erstklassigen mehrsprachigen Support in Salesforce Service Cloud mit sofortigen, markenkonformen \u00dcbersetzungen von Phrase.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/integrations\/salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mehr \u00fcber Salesforce Service Cloud<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-blue-10-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-blue-10-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-text-align-center\" id=\"h-geschaftliche-auswirkungen-fur-mehrsprachige-support-teams\"><strong><strong>Gesch\u00e4ftliche Auswirkungen f\u00fcr mehrsprachige Support-Teams<\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-style-default has-blue-10-background-color has-background is-layout-grid wp-container-core-group-is-layout-3a903790 wp-block-group-is-layout-grid\" style=\"padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon.png\" alt=\"Kundendienst - Grafik\" class=\"wp-image-107414\" style=\"width:70px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon.png 180w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon-150x150.png 150w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-baue-ein-erstklassiges-support-team-auf\"><strong><strong><strong><strong><strong><strong>Baue ein erstklassiges Support-Team auf<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Stell die besten Agenten ein, unabh\u00e4ngig von der Sprache. Beseitige Sprachbarrieren, ohne die Qualit\u00e4t zu beeintr\u00e4chtigen, und erm\u00e4chtige dein Team, in jedem Markt eine einheitliche Dienstleistung zu bieten.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/sales-icon.png\" alt=\"\" class=\"wp-image-111285\" style=\"width:70px\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-skalierbarkeit-und-kostenoptimierung\"><strong><strong><strong><strong><strong><strong>Skalierbarkeit und Kostenoptimierung<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Erobere neue M\u00e4rkte schneller, ohne dein Personal aufzustocken. Phrase hilft dir, wachsende \u00dcbersetzungsvolumina effizient zu bew\u00e4ltigen und die Supportkosten unter Kontrolle zu halten.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/happy-icon.png\" alt=\"Happy - Grafik\" class=\"wp-image-107402\" style=\"width:70px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/happy-icon.png 180w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/happy-icon-150x150.png 150w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-verbessertes-kundenerlebnis\"><strong><strong><strong><strong><strong><strong>Verbessertes Kundenerlebnis<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Liefere schnelle, klare und markenkonforme Antworten in jeder Sprache. Phrase erm\u00f6glicht mehrsprachigen Support in Echtzeit und verbessert so die CSAT- und Erstkontaktl\u00f6sungsraten.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"252\" height=\"252\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Built-for-change-icon.png\" alt=\"\" class=\"wp-image-132847\" style=\"width:70px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Built-for-change-icon.png 252w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Built-for-change-icon-150x150.png 150w\" sizes=\"auto, (max-width: 252px) 100vw, 252px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-flexibilitat-und-agilitat\"><strong><strong><strong><strong><strong><strong><strong>Flexibilit\u00e4t und Agilit\u00e4t<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Support-Teams k\u00f6nnen Spitzenzeiten und Nachfrageschwankungen problemlos bew\u00e4ltigen \u2013 ohne Ressourcen neu zuzuweisen oder SLAs zu gef\u00e4hrden.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-phrase-green-background-color has-background has-background-images has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\" style=\"background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/woman-ipad-background.jpg.webp);background-position:0% 0%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\"><div class=\"glide wp-block-phrase-com-testimonials\"><div class=\"glide__track\" data-glide-el=\"track\"><div class=\"glide__slides\">\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\tWir haben eine umfassende Einarbeitung vom Phrase-Team erhalten, wie wir den Konnektor zwischen Phrase und Zendesk am besten einrichten und verwenden k\u00f6nnen.\r\n\r\nDas Ganze hat wirklich gut funktioniert, und es gab w\u00e4hrend des gesamten Prozesses keinerlei Probleme. Dadurch konnten wir unsere Pr\u00e4senz im Bereich Kundendienst-Artikel schnell auf zehn neue M\u00e4rkte ausweiten \u2013 was wiederum dazu beitrug, die Anzahl der vom Kundendienst bearbeiteten Tickets zu reduzieren.\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Memrise (Zendesk)\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\tKasia Bania Senior\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\tLocalization Manager\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\tDie Nutzung der Phrase-Integration f\u00fcr Zendesk hat zu einer enormen Reduzierung der Verwaltungsaufgaben gef\u00fchrt und spart uns eine Menge Zeit.\r\n\r\nDer Konnektor hat die \u00dcbersetzung unserer Support-Inhalte in 13 Sprachen vollst\u00e4ndig automatisiert und den gesamten \u00dcbersetzungsprozess schneller und einfacher gemacht.\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Vista (Zendesk)\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-150x150.png 150w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div><\/div>\t<div class=\"wp-block-phrase-com-testimonials__carousel-controls\">\n\t\t<div class=\"wp-block-phrase-com-testimonials__carousel-progress-bar\"><\/div>\n\t\t<div class=\"glide__arrows wp-block-phrase-com-testimonials__carousel-arrows\" data-glide-el=\"controls\">\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"<\">\n\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg>\n\t\t\t\t<span class=\"screen-reader-text\">Vorherige<\/span>\n\t\t\t<\/button>\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"&gt;\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg>\n\t\t\t\t<span class=\"screen-reader-text\">N\u00e4chste<\/span>\n\t\t\t<\/button>\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"glide__bullets wp-block-phrase-com-testimonials__company-logos\" data-glide-el=\"controls[nav]\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=0\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=1\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-150x150.png 150w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background-images has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70);background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/certification_stripes_2025.svg);background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;background-size:auto\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<div class=\"wp-block-group is-style-cluster-of-four is-layout-grid wp-container-core-group-is-layout-eca720f3 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"23\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/ISO27001.svg\" alt=\"\" class=\"wp-image-75821\" \/><\/figure>\n\n\n\n<p>ISO27001<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"26\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/Isolation_Mode.svg\" alt=\"\" class=\"wp-image-75827\" \/><\/figure>\n\n\n\n<p>GDPR-konform<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"126\" height=\"126\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/Amazon_Translate_logo-1.png\" alt=\"\" class=\"wp-image-75833\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/phrase.com\/de\/partners\/aws\/\" target=\"_blank\" rel=\"noreferrer noopener\">AWS-Partner<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"28\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/PCI.svg\" alt=\"\" class=\"wp-image-75839\" \/><\/figure>\n\n\n\n<p>PCI DSS<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-6220b9e6 wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h3 class=\"wp-block-heading has-text-align-left has-extra-large-font-size\" id=\"h-reliable-and-secure\" style=\"margin-bottom:var(--wp--preset--spacing--16)\">Zuverl\u00e4ssig und sicher<\/h3>\n\n\n\n<p>Die <a href=\"https:\/\/phrase.com\/de\/platform\/\">Phrase Localization Platform<\/a> folgt den Best Practice-Vorgaben in Bezug auf Sicherheit, Stabilit\u00e4t und Leistung. Das bedeutet, dass wir die Grunds\u00e4tze und Sicherheitserkl\u00e4rungen von ISO 27001, PCI DSS, AWS, CCPA and GDPR einhalten. Unsere Infrastruktur z\u00e4hlt zu den widerstandsf\u00e4higsten und robustesten, die es gibt (null Ausfallzeit bei Deployments und 99,9\u00a0% Betriebszeit), und wir arbeiten hart daran, dass das so bleibt.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-purple-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/security\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sicherheit bei Phrase<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-haufige-fragen-faq\">H\u00e4ufige Fragen (FAQ)<\/h2>\n\n\n\n<div class=\"wp-block-wearerequired-accordion alignwide\">\n<div id=\"acc-kann-phrase-tickets-in-echtzeit-uebersetzen\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Kann Phrase Tickets in Echtzeit \u00fcbersetzen?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Ja, Agenten k\u00f6nnen eingehende Nachrichten automatisch \u00fcbersetzen und sofort mehrsprachige Antworten generieren \u2013 direkt mit Phrase in Zendesk, Salesforce, Intercom und mehr.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-werden-die-uebersetzungen-unserem-markenton-und-unserer-terminologie-entsprechen\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Werden die \u00dcbersetzungen unserem Markenton und unserer Terminologie entsprechen?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Ja. Phrase verwendet Glossare, Styleguides und Translation Memorys, um zu gew\u00e4hrleisten, dass jede Antwort markenkonform bleibt.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-wie-koennen-kundensupport-agenten-uebersetzungen-ueberpruefen-oder-anpassen\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Wie k\u00f6nnen Kundensupport-Agenten \u00dcbersetzungen \u00fcberpr\u00fcfen oder anpassen?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Agenten k\u00f6nnen automatisch generierte Antworten vor dem Versenden in der Vorschau bearbeiten, wobei Phrase Vorschl\u00e4ge von MT und KI bereitstellt.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-koennen-wir-auch-unsere-supportartikel-lokalisieren\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">K\u00f6nnen wir auch unsere Supportartikel lokalisieren?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Absolut. Phrase automatisiert die \u00dcbersetzung von Content im Hilfe-Center, FAQs und Produktdokumentationen mithilfe eines synchronisierbaren Workflows.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-funktioniert-das-auch-fuer-ausgelagerte-oder-bpo-teams\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">Funktioniert das auch f\u00fcr ausgelagerte oder BPO-Teams?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Ja, Phrase unterst\u00fctzt verteilte Teams mit rollenbasiertem Zugriff, gemeinsamen QA-Regeln und zentralisierten \u00dcbersetzungsressourcen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-black-color has-yellow-background-color has-text-color has-background has-link-color wp-elements-8c25a94226761fd5645ba9c34de0e642 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--56)\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-bereit-zum-loslegen\">Bereit zum Loslegen?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Sprich eine gr\u00f6\u00dfere Zielgruppe an und verbessere die Kundenbindung.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Demo vereinbaren<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-black-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/de\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preise anzeigen<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Kundenzufriedenheit in gro\u00dfem Ma\u00dfstab Phrase \u00fcberwindet Sprachbarrieren, so dass die Mitarbeiter*innen des Kundensupports weltweit eine einheitliche Sprache sprechen. Erschlie\u00dfe neue M\u00e4rkte und verwalte regionale Spitzenvolumina, ohne zus\u00e4tzliches Personal einzustellen. Mehrsprachiger Kundensupport ohne Kompromisse Support-Teams k\u00e4mpfen oft damit, ein Gleichgewicht zwischen betrieblicher Effizienz und der Bereitstellung eines gro\u00dfartigen Kundenerlebnisses auf globaler Ebene zu finden. Mit Phrase [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":132954,"parent":29101,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-refresh","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","_searchwp_excluded":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"class_list":["post-133808","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/pages\/133808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/comments?post=133808"}],"version-history":[{"count":4,"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/pages\/133808\/revisions"}],"predecessor-version":[{"id":138770,"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/pages\/133808\/revisions\/138770"}],"up":[{"embeddable":true,"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/pages\/29101"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/media\/132954"}],"wp:attachment":[{"href":"https:\/\/phrase.com\/de\/wp-json\/wp\/v2\/media?parent=133808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}