{"id":133818,"date":"2026-01-30T11:47:59","date_gmt":"2026-01-30T10:47:59","guid":{"rendered":"https:\/\/phrase.com\/agentes-de-atencion-al-cliente\/"},"modified":"2026-03-13T15:57:44","modified_gmt":"2026-03-13T14:57:44","slug":"customer-support-agents","status":"publish","type":"page","link":"https:\/\/phrase.com\/es\/roles\/customer-support-agents\/","title":{"rendered":"Agentes de atenci\u00f3n al cliente"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-style-header-hero has-white-color has-white-background-color has-text-color has-background has-link-color has-background-images wp-elements-3dc53d1da906899f53c7b15a2370cd40 is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--110);padding-bottom:var(--wp--preset--spacing--110);background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/phrase-header-blue.jpg.webp);background-position:0% 100%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\">\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-17dd1b49 wp-block-group-is-layout-constrained\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/phrase.com\/es\/\">Home<\/a><\/span> | <span><a href=\"https:\/\/phrase.com\/es\/roles\/\">Soluciones por funci\u00f3n<\/a><\/span> | <span class=\"breadcrumb_last\" aria-current=\"page\">Agentes de atenci\u00f3n al cliente<\/span><\/span><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-gigantic-font-size\" id=\"h-customer-satisfaction-at-scale\" style=\"font-style:normal;font-weight:400\"><strong><strong><strong>Satisfacci\u00f3n del cliente, a escala<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left\"><strong>Phrase elimina las barreras ling\u00fc\u00edsticas para que los agentes de atenci\u00f3n al cliente puedan ofrecer experiencias consistentes en todo el mundo. Entra en nuevos mercados y gestiona picos de demanda por regi\u00f3n sin aumentar la plantilla.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fc4fd283 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-blue-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Solicita una demostraci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"alignwide wp-block-phrase-com-image-carousel\"><div class=\"wp-block-phrase-com-image-carousel__slider embla\"><div class=\"wp-block-phrase-com-image-carousel__slides embla__viewport\"><div class=\"embla__container\">\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/uber-logo.png\" alt=\"\" class=\"wp-image-98759\" style=\"object-fit:cover;width:94px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/lionbridge-logo.png\" alt=\"lionbridge logo\" class=\"wp-image-98772\" style=\"object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-medium embla__slide\"><img decoding=\"async\" width=\"300\" height=\"66\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-300x66.png\" alt=\"\" class=\"wp-image-96344\" style=\"object-fit:cover\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-300x66.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-1024x225.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-768x168.png 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase-1536x337.png 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/tripadvisor-logo-phrase.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/zendesk\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/zendesk-logo-phrase.png\" alt=\"Zendesk logo\" class=\"wp-image-98787\" style=\"object-fit:cover\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/zendesk\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/aws-logo.png\" alt=\"aws logo\" class=\"wp-image-98752\" style=\"object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/snowflake-logo-1.png\" alt=\"snowflake logo\" class=\"wp-image-98871\" style=\"object-fit:cover\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/Footlocker-Logo.png\" alt=\"\" class=\"wp-image-106774\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/deliveroo\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/deliveroo-logo.png\" alt=\"deliveroo logo\" class=\"wp-image-98853\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/deliveroo\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Decathlon-logo.png\" alt=\"decathlon logo\" class=\"wp-image-98825\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/braze\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"516\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/12\/Braze_Primary_logo_PURPLE_CROPPED-1024x516.png\" alt=\"\" class=\"wp-image-96328\" style=\"width:79px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/braze\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/electrolux-logo.png\" alt=\"electrolux logo\" class=\"wp-image-98840\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"1200\" height=\"453\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg.png\" alt=\"Zoetis_logo\" class=\"wp-image-113374\" style=\"object-fit:cover;width:123px;height:auto\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg.png 1200w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-300x113.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-1024x387.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/Zoetis_logo.svg-768x290.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/what3words\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/What3Words-logo.png\" alt=\"What3Words logo\" class=\"wp-image-98883\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/what3words\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/puma-logo.png\" alt=\"puma logo\" class=\"wp-image-98766\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/vestiaire-collective-logo-1.png\" alt=\"vestiaire collective logo\" class=\"wp-image-98911\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/yamazaki-mazak-corporation\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/04\/Website-Dynamic-Bar-Logos-1.png\" alt=\"\" class=\"wp-image-105020\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/yamazaki-mazak-corporation\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"868\" height=\"599\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec.png\" alt=\"\" class=\"wp-image-125252\" style=\"object-fit:cover;width:67px;height:auto\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec.png 868w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec-300x207.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/10\/PP_Logo_Global_All-Black_2023Dec-768x530.png 768w\" sizes=\"(max-width: 868px) 100vw, 868px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/pega\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/Website-Dynamic-Bar-Logos-4.png\" alt=\"\" class=\"wp-image-128394\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/pega\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized embla__slide\"><img decoding=\"async\" width=\"246\" height=\"80\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/01\/skoda-logo-phrase.png\" alt=\"\" class=\"wp-image-98919\" style=\"object-fit:cover;width:123px;height:auto\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-linked embla__slide\"><a href=\"https:\/\/phrase.com\/es\/customers\/kucoin\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"235\" loading=\"eager\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-1024x235.png\" alt=\"\" class=\"wp-image-114895\" style=\"width:123px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-1024x235.png 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-300x69.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo-768x176.png 768w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/08\/KuCoin-logo.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/phrase.com\/es\/customers\/kucoin\/\" target=\"_blank\" rel=\" noreferrer noopener\">Case Study<\/a><\/figcaption><\/figure>\n\n<\/div><\/div><div class=\"embla__controls\"><button type=\"button\" class=\"embla__prev\" data-glide-dir=\"<\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg><span class=\"screen-reader-text\">Previous<\/span><\/button><button type=\"button\" class=\"embla__next\" data-glide-dir=\"&gt;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg><span class=\"screen-reader-text\">Next<\/span><\/button><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center media-text-columns media-text-columns--media-right is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h2 class=\"wp-block-heading has-extra-large-font-size\" id=\"h-deliver-multilingual-customer-support-without-compromise\"><strong><strong>Atenci\u00f3n al cliente multiling\u00fce sin riesgo<\/strong><\/strong><\/h2>\n\n\n\n<p>Los equipos de soporte suelen tener dificultad para equilibrar la eficiencia operativa con ofrecer una gran experiencia al cliente a escala global.<br><br>Con Phrase, no hay que renunciar a nada. Las traducciones en tiempo real, alineadas con la marca, est\u00e1n integradas en tu centro de soporte. Sin retrasos, sin pasos manuales, sin renunciar a la calidad.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1398\" height=\"838\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience.jpg\" alt=\"Una persona con auriculares trabaja en un ordenador con gr\u00e1ficos de traducci\u00f3n multiling\u00fce, que representan c\u00f3mo Phrase trabaja para un p\u00fablico global y permite el contenido en diferentes idiomas.\" class=\"wp-image-132954\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience.jpg 1398w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience-300x180.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience-1024x614.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-serving-a-global-audience-768x460.jpg 768w\" sizes=\"auto, (max-width: 1398px) 100vw, 1398px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-light-neutral-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-transparent-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-how-phrase-supports-technical-authoring-teams\"><strong><strong>Phrase para equipos de documentaci\u00f3n t\u00e9cnica<\/strong><\/strong><\/h2>\n<\/div>\n\n\n<div class=\"tabs icon-position-top overflow-arrows alignfull is-style-shadow wp-block-wearerequired-tabs\"><div class=\"wp-block-wearerequired-tabs__tablist tablist\" role=\"tablist\"><button type=\"button\" class=\"scroll-arrow scroll-left-arrow\" aria-label=\"Scroll left\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\"><path d=\"M15.28 5.22a.75.75 0 0 1 0 1.06L9.56 12l5.72 5.72a.749.749 0 0 1-.326 1.275.749.749 0 0 1-.734-.215l-6.25-6.25a.75.75 0 0 1 0-1.06l6.25-6.25a.75.75 0 0 1 1.06 0Z\"><\/path><\/svg><\/button><button class=\"wp-block-wearerequired-tabs__tab tab is-active\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\" id=\"tab-button-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"40\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Sin cambiar de herramienta<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" id=\"tab-button-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/pre-translation-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"40\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Traducciones personalizadas<\/span><\/button><button class=\"wp-block-wearerequired-tabs__tab tab\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" id=\"tab-button-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/06\/Increase-Efficiency-icon.png\" alt=\"\" loading=\"lazy\" class=\"wp-block-wearerequired-tabs__icon\" height=\"\" width=\"40\" \/><span class=\"wp-block-wearerequired-tabs__tab-label\">Entrega en tiempo real<\/span><\/button><button type=\"button\" class=\"scroll-arrow scroll-right-arrow\" aria-label=\"Scroll right\"><svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\"><path d=\"M8.72 18.78a.75.75 0 0 1 0-1.06L14.44 12 8.72 6.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018l6.25 6.25a.75.75 0 0 1 0 1.06l-6.25 6.25a.75.75 0 0 1-1.06 0Z\"><\/path><\/svg><\/button><\/div> <div class=\"wp-block-wearerequired-tabs__tabpanels tabpanels\">\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-visible is-layout-flow wp-block-wearerequired-tab-panel-is-layout-flow\" id=\"tab-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-stay-in-your-tool-254ca1ed-00c9-4bca-9ca7-80d8be0d745e\" data-tab-title=\"Sin cambiar de herramienta\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong><strong>Sin cambiar de herramienta<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>Ofrece soporte multiling\u00fce directamente en Zendesk, Salesforce, Intercom y otras plataformas de atenci\u00f3n al cliente sin cambiar la forma en la que trabajan tus agentes.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phrase detecta autom\u00e1ticamente el idioma de origen<\/li>\n\n\n\n<li>Traduce instant\u00e1neamente todo el hilo de mensajes al idioma preferido del agente<\/li>\n\n\n\n<li>Las respuestas del agente se traducen autom\u00e1ticamente al idioma del cliente<\/li>\n\n\n\n<li>La traducci\u00f3n bidireccional funciona sin problemas y no afecta a los SLA.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/solutions\/customer-support-content-localization\/\" target=\"_blank\" rel=\"noreferrer noopener\">Descubre la traducci\u00f3n para atenci\u00f3n al cliente<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image aligncenter size-full no-padding is-style-rounded is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool.jpg\" alt=\"Un gr\u00e1fico que muestra bocadillos de mensajes de atenci\u00f3n al cliente multiling\u00fce con la marca Phrase, incluida una persona que sostiene un tel\u00e9fono y otra con auriculares, que representan el hecho de permanecer en tu herramienta.\" class=\"wp-image-133376\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/PhraseStay-in-your-tool-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-wearerequired-tab-panel-is-layout-flow\" id=\"tab-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-customized-translations-673dac51-9ca1-4015-a614-1aa8f4077718\" data-tab-title=\"Traducciones personalizadas\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong><strong><strong>Traducciones personalizadas<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p style=\"border-style:none;border-width:0px;border-radius:0px\">Aseg\u00farate de que cada respuesta refleje el tono y la terminolog\u00eda de tu marca. Con Phrase, las traducciones se adaptan a tu tono y a las reglas de tu glosario, mejorando as\u00ed la satisfacci\u00f3n del cliente y reduciendo las consultas posteriores mediante respuestas m\u00e1s claras y precisas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/platform\/ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Descubre Phrase Language AI<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations.jpg\" alt=\"Un gr\u00e1fico que muestra barras en aumento etiquetadas como \u00abTerminolog\u00eda\u00bb y \u00abTono\u00bb, que representan la calidad mejorada a trav\u00e9s de traducciones personalizadas para consistencia de la marca y un lenguaje preciso.\" class=\"wp-image-133377\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Customized-translations-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"tabpanel wp-block-wearerequired-tab-panel is-layout-flow wp-block-wearerequired-tab-panel-is-layout-flow\" id=\"tab-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"tab-button-real-time-delivery-d9224ae4-f4e7-468b-b3db-fb9772ac4ff3\" data-tab-title=\"Entrega en tiempo real\">\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-large-font-size\"><strong><strong><strong><strong><strong><strong>Entrega en tiempo real<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n<p>Phrase Language AI entrega traducciones con un retraso de ~1 segundo; lo suficientemente r\u00e1pido para conversaciones en tiempo real. Ya sea a trav\u00e9s de nuestra API Speed o las integraciones listas para usar, es f\u00e1cil incorporarlo a tus flujos de trabajo existentes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/developers.phrase.com\/en\/api\/language-ai\/introduction\" target=\"_blank\" rel=\"noreferrer noopener\">Explora la API de Phrase Language AI<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full no-padding is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery.jpg\" alt=\"Un gr\u00e1fico estilizado que muestra un c\u00edrculo central etiquetado como \u00abAPI\u00bb con nodos conectados y rayos de luz que irradian hacia afuera, representando la entrega en tiempo real y la integraci\u00f3n de servicios.\" class=\"wp-image-133378\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Phrase-Real-time-delivery-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-text-align-center\" id=\"h-how-phrase-s-customer-service-translations-stand-out\"><strong>Phrase mejora las traducciones de atenci\u00f3n al cliente<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Consulta la comparativa de Phrase con otras soluciones de traducci\u00f3n para atenci\u00f3n al cliente del mercado.<\/p>\n\n\n\n<figure class=\"wp-block-table alignwide is-style-comparison\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Otras opciones de traducci\u00f3n para soporte<\/strong><\/td><td><strong>Phrase<\/strong><\/td><\/tr><tr><td>Los proveedores de <strong>motor \u00fanico <\/strong>tienen una oferta m\u00e1s limitada que no siempre es ideal para todas las combinaciones de idiomas.<\/td><td>Los <strong>m\u00faltiples motores de traducci\u00f3n autom\u00e1tica <\/strong>combinados con la selecci\u00f3n autom\u00e1tica aseguran una calidad de traducci\u00f3n de primer nivel en m\u00e1s de 800 combinaciones de idiomas.<\/td><\/tr><tr><td>Las <strong>opciones de personalizaci\u00f3n limitadas<\/strong> pueden resultar en traducciones autom\u00e1ticas no adecuadas al tono de tu marca.\u2028<\/td><td><strong>Opciones de personalizaci\u00f3n avanzadas <\/strong>aseguran que las traducciones autom\u00e1ticas usen tu terminolog\u00eda y reflejen el tono de tu marca: perfiles de MT, glosarios, configuraciones de formalidad, motores personalizados basados en tus memorias de traducci\u00f3n.<\/td><\/tr><tr><td><strong>Trabajar en herramientas dispersas<\/strong> impide el intercambio de recursos ling\u00fc\u00edsticos, lo que provoca ineficiencias y una calidad inconsistente.<\/td><td><strong>Eficiencia del escalado<\/strong> al consolidar todos tus activos ling\u00fc\u00edsticos en una sola plataforma. Asegura una supervisi\u00f3n central de la calidad por parte de tu equipo de localizaci\u00f3n.<\/td><\/tr><tr><td><strong>Los equipos funcionan de forma aislada<\/strong> y aumentan los costes operativos al comprar m\u00faltiples herramientas.<\/td><td><strong>Operaciones simplificadas<\/strong> al centralizar las necesidades de traducci\u00f3n de toda tu organizaci\u00f3n en una \u00fanica plataforma.<\/td><\/tr><tr><td>Los <strong>problemas de rendimiento<\/strong> y las tareas manuales pueden interrumpir las operaciones de tu empresa.<\/td><td><strong>Integraciones potentes<\/strong>: los clientes de Phrase valoran nuestras integraciones listas para usar por su fiabilidad, rendimiento y opciones de automatizaci\u00f3n, lo que las hace perfectas para manejar grandes vol\u00famenes.<\/td><\/tr><tr><td>Las <strong>herramientas de autoservicio<\/strong> requieren que gestiones todo por tu cuenta, lo que lleva a ineficiencias y posibles errores.<\/td><td><strong>Incorporaci\u00f3n y optimizaci\u00f3n personalizadas<\/strong>: como cliente de Enterprise, cuentas con un arquitecto de soluciones especializado para asesorarte.<\/td><\/tr><tr><td>Los <strong>precios por agente o por consulta<\/strong> pueden llevar a un mayor gasto.<\/td><td>Los <strong>precios basados en volumen<\/strong> son flexibles y est\u00e1n adaptados a tus necesidades.<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-blue-color has-text-color has-link-color has-large-font-size wp-elements-ced678d04fa23873595ba71c5453011d\">INTEGRACIONES<\/p>\n\n\n\n<h2 class=\"wp-block-heading alignwide has-text-align-center\" id=\"h-get-translations-delivered-directly-to-your-support-tools\" style=\"margin-top:var(--wp--preset--spacing--16)\"><strong><strong>Recibe las traducciones directamente en tus herramientas de soporte<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">Obt\u00e9n traducciones personalizadas de alta calidad sin salir de tu plataforma de soporte t\u00e9cnico.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide is-style-feature-grid is-layout-grid wp-container-core-group-is-layout-b280bc0e wp-block-group-is-layout-grid\" style=\"padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"37\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Zendesk_integration.svg\" alt=\"\" class=\"wp-image-111850\" style=\"width:88px;height:auto\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-zendesk\">Zendesk<\/h3>\n\n\n\n<p>Mejora el desv\u00edo de tickets y la retenci\u00f3n de clientes con Phrase traduciendo categor\u00edas, contenido din\u00e1mico, art\u00edculos y secciones en Zendesk Guide and Support.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/integrations\/zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explora la integraci\u00f3n en Zendesk<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized is-style-not-rounded\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/Salesforce_logo.svg\" alt=\"\" class=\"wp-image-6346\" style=\"width:86px;height:auto\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-salesforce-knowledge\">Salesforce Knowledge<\/h3>\n\n\n\n<p>Proporciona ayuda a tus usuarios en su propio idioma: traduce tus art\u00edculos de Salesforce en Phrase.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/integrations\/salesforce\/\">Explora Salesforce Knowledge<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized is-style-not-rounded\"><img decoding=\"async\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/Salesforce_logo.svg\" alt=\"\" class=\"wp-image-6346\" style=\"width:86px;height:auto\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-salesforce-service-cloud\">Salesforce Service Cloud<\/h3>\n\n\n\n<p>Proporciona atenci\u00f3n multiling\u00fce de primer nivel en Salesforce Service Cloud con traducciones instant\u00e1neas alineadas con la marca proporcionadas por Phrase.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-plain\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/integrations\/salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explora Salesforce Service Cloud<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-blue-10-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group alignwide has-blue-10-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide has-text-align-center\" id=\"h-business-impact-for-multilingual-support-teams\"><strong><strong>Impacto para equipos de atenci\u00f3n multiling\u00fce<\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-style-default has-blue-10-background-color has-background is-layout-grid wp-container-core-group-is-layout-3a903790 wp-block-group-is-layout-grid\" style=\"padding-right:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon.png\" alt=\"support-icon\" class=\"wp-image-107414\" style=\"width:70px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon.png 180w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/support-icon-150x150.png 150w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-build-a-world-class-support-team\"><strong><strong><strong><strong><strong><strong>Un equipo de atenci\u00f3n al cliente de primer nivel<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Contrata a los mejores agentes sin importar el idioma. Elimina las barreras ling\u00fc\u00edsticas sin poner en riesgo la calidad y capacita a tu equipo para ofrecer un servicio uniforme en todos los mercados.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/sales-icon.png\" alt=\"\" class=\"wp-image-111285\" style=\"width:70px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-scalability-amp-cost-optimization\"><strong><strong><strong><strong><strong><strong>Escalabilidad y optimizaci\u00f3n de costes<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Entra en nuevos mercados m\u00e1s r\u00e1pidamente sin aumentar la plantilla. Phrase te ayuda a gestionar vol\u00famenes crecientes de traducci\u00f3n con eficacia y manteniendo los costes del soporte bajo control.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/happy-icon.png\" alt=\"happy-icon\" class=\"wp-image-107402\" style=\"width:70px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/happy-icon.png 180w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/05\/happy-icon-150x150.png 150w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-improved-customer-experience\"><strong><strong><strong><strong><strong><strong>Experiencia del cliente mejorada<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Ofrece respuestas r\u00e1pidas, claras y alineadas con la marca en cualquier idioma. Phrase permite ofrecer atenci\u00f3n multiling\u00fce en tiempo real, mejorando la satisfacci\u00f3n del cliente y las tasas de resoluci\u00f3n en la primera comunicaci\u00f3n.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-7543a69f wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<figure class=\"wp-block-image size-full is-resized is-style-not-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"252\" height=\"252\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Built-for-change-icon.png\" alt=\"\" class=\"wp-image-132847\" style=\"width:70px\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Built-for-change-icon.png 252w, https:\/\/phrase.com\/wp-content\/uploads\/2026\/01\/Built-for-change-icon-150x150.png 150w\" sizes=\"auto, (max-width: 252px) 100vw, 252px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\" id=\"h-flexibility-and-agility\"><strong><strong><strong><strong><strong><strong><strong>Flexibilidad y agilidad<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Los equipos de soporte pueden gestionar con facilidad los picos y cambios en la demanda de idiomas sin reasignar recursos ni poner en riesgo los SLA.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-phrase-green-background-color has-background has-background-images has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\" style=\"background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/woman-ipad-background.jpg.webp);background-position:0% 0%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\"><div class=\"glide wp-block-phrase-com-testimonials\"><div class=\"glide__track\" data-glide-el=\"track\"><div class=\"glide__slides\">\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\tRecibimos una completa incorporaci\u00f3n del equipo de Phrase sobre c\u00f3mo configurar y usar el conector entre Phrase y Zendesk.\r\n\r\nFuncion\u00f3 de maravilla y no tuvimos problemas en absoluto durante el proceso. Esto nos ayud\u00f3 a expandir r\u00e1pidamente nuestra presencia en diez nuevos mercados para art\u00edculos de soporte al cliente, lo que, en consecuencia, ayud\u00f3 a reducir el n\u00famero de tickets procesados por el equipo de soporte al cliente.\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Memrise (zendesk)\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\tKasia Bania\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\tGestora s\u00e9nior de localizaci\u00f3n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\tEl uso de la integraci\u00f3n de Phrase para Zendesk ha supuesto una enorme reducci\u00f3n de tareas de administraci\u00f3n y nos permite ahorrar mucho tiempo.\r\n\r\nEl conector ha automatizado por completo la traducci\u00f3n de nuestro contenido asistencial a 13 idiomas y ha facilitado y agilizado todo el proceso de traducci\u00f3n.\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Vista (Zendesk)\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-150x150.png 150w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div><\/div>\t<div class=\"wp-block-phrase-com-testimonials__carousel-controls\">\n\t\t<div class=\"wp-block-phrase-com-testimonials__carousel-progress-bar\"><\/div>\n\t\t<div class=\"glide__arrows wp-block-phrase-com-testimonials__carousel-arrows\" data-glide-el=\"controls\">\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"<\">\n\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m10.191 11 3.01 3.036-.917.924L8.36 11l3.925-3.96.915.924L10.192 11Z\"\/><\/svg>\n\t\t\t\t<span class=\"screen-reader-text\">Previous<\/span>\n\t\t\t<\/button>\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"&gt;\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewBox=\"0 0 22 22\"><path fill=\"currentColor\" d=\"m11.809 11-3.01-3.036.916-.924L13.64 11l-3.925 3.96-.915-.924L11.808 11Z\"\/><\/svg>\n\t\t\t\t<span class=\"screen-reader-text\">Next<\/span>\n\t\t\t<\/button>\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"glide__bullets wp-block-phrase-com-testimonials__company-logos\" data-glide-el=\"controls[nav]\">\n\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=0\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=1\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-150x150.png 150w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background-images has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70);background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/certification_stripes_2025.svg);background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;background-size:auto\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<div class=\"wp-block-group is-style-cluster-of-four is-layout-grid wp-container-core-group-is-layout-eca720f3 wp-block-group-is-layout-grid\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"23\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/ISO27001.svg\" alt=\"\" class=\"wp-image-75821\" \/><\/figure>\n\n\n\n<p>ISO27001<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"26\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/Isolation_Mode.svg\" alt=\"\" class=\"wp-image-75827\" \/><\/figure>\n\n\n\n<p>Conforme al RGPD<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"126\" height=\"126\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/Amazon_Translate_logo-1.png\" alt=\"\" class=\"wp-image-75833\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/phrase.com\/es\/partners\/aws\/\" target=\"_blank\" rel=\"noreferrer noopener\">Socio de AWS<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-icon-text has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"28\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/PCI.svg\" alt=\"\" class=\"wp-image-75839\" \/><\/figure>\n\n\n\n<p>PCI DSS<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-6220b9e6 wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h3 class=\"wp-block-heading has-text-align-left has-extra-large-font-size\" id=\"h-reliable-and-secure\" style=\"margin-bottom:var(--wp--preset--spacing--16)\">Fiabilidad y seguridad<\/h3>\n\n\n\n<p>La <a href=\"https:\/\/phrase.com\/es\/platform\/\">Phrase Localization Platform<\/a> sigue las mejores pr\u00e1cticas en seguridad, estabilidad y rendimiento. Esto significa que cumplimos con los principios y las declaraciones de seguridad de la ISO 27001, el PCI DSS, AWS, la CCPA y el RGPD. Nuestra infraestructura es una de las m\u00e1s resilientes y robustas disponibles (implementaciones sin tiempo de inactividad y un 99,9\u00a0% de tiempo de actividad), y trabajamos duro para asegurarnos de que siga siendo as\u00ed.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-purple-filled\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/security\/\" target=\"_blank\" rel=\"noreferrer noopener\">Seguridad en Phrase<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-faqs-about-phrase\">Preguntas frecuentes sobre Phrase<\/h2>\n\n\n\n<div class=\"wp-block-wearerequired-accordion alignwide\">\n<div id=\"acc-puede-phrase-traducir-incidencias-en-tiempo-real\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">\u00bfPuede Phrase traducir incidencias en tiempo real?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>S\u00ed, los agentes pueden traducir autom\u00e1ticamente los mensajes recibidos y generar respuestas multiling\u00fces al instante usando Phrase dentro de Zendesk, Salesforce, Intercom y m\u00e1s.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-la-traduccion-sera-acorde-al-tono-y-la-terminologia-de-nuestra-marca\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">\u00bfLa traducci\u00f3n ser\u00e1 acorde al tono y la terminolog\u00eda de nuestra marca?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>S\u00ed. Phrase utiliza glosarios, gu\u00edas de estilo y memorias de traducci\u00f3n para garantizar que cada respuesta sea fiel a la marca.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-como-revisan-o-ajustan-las-traducciones-los-agentes-de-atencion-al-cliente\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">\u00bfC\u00f3mo revisan o ajustan las traducciones los agentes de atenci\u00f3n al cliente?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Los agentes pueden generar una vista previa y editar las respuestas generadas autom\u00e1ticamente antes de enviarlas; Phrase proporciona sugerencias de MT e IA.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-podemos-localizar-tambien-nuestros-articulos-de-soporte\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">\u00bfPodemos localizar tambi\u00e9n nuestros art\u00edculos de soporte?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>Por supuesto. Phrase automatiza la traducci\u00f3n del contenido del centro de ayuda, las preguntas frecuentes y la documentaci\u00f3n del producto utilizando flujos de trabajo sincronizables.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"acc-funciona-en-el-caso-de-equipos-subcontratados-o-proveedores-externos\" tabindex=\"-1\" class=\"wp-block-wearerequired-accordion-section\">\n<h3 class=\"wp-block-wearerequired-accordion-heading\"><span aria-hidden=\"true\" class=\"wp-block-wearerequired-accordion-heading__icon\"><\/span><span class=\"wp-block-wearerequired-accordion-heading__text\">\u00bfFunciona en el caso de equipos subcontratados o proveedores externos?<\/span><\/h3>\n\n\n\n<div class=\"wp-block-wearerequired-accordion-content is-layout-flow wp-block-wearerequired-accordion-content-is-layout-flow\">\n<p>S\u00ed, Phrase es compatible con equipos externos mediante acceso basado en roles, reglas de QA compartidas y activos de traducci\u00f3n centralizados.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-black-color has-yellow-background-color has-text-color has-background has-link-color wp-elements-a32424a3fd442f6fcd11cf37c7eb414a has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--56)\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-ready-to-get-started\">\u00bfQuieres saber m\u00e1s?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Llega a un p\u00fablico mayor y establece conexiones m\u00e1s profundas hoy mismo.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pide una demo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-black-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/es\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ver precios<\/a><\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Satisfacci\u00f3n del cliente, a escala Phrase elimina las barreras ling\u00fc\u00edsticas para que los agentes de atenci\u00f3n al cliente puedan ofrecer experiencias consistentes en todo el mundo. Entra en nuevos mercados y gestiona picos de demanda por regi\u00f3n sin aumentar la plantilla. Atenci\u00f3n al cliente multiling\u00fce sin riesgo Los equipos de soporte suelen tener dificultad para [&hellip;]<\/p>\n","protected":false},"author":77,"featured_media":132954,"parent":29099,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-refresh","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","_searchwp_excluded":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"class_list":["post-133818","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/pages\/133818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/users\/77"}],"replies":[{"embeddable":true,"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/comments?post=133818"}],"version-history":[{"count":7,"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/pages\/133818\/revisions"}],"predecessor-version":[{"id":137887,"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/pages\/133818\/revisions\/137887"}],"up":[{"embeddable":true,"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/pages\/29099"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/media\/132954"}],"wp:attachment":[{"href":"https:\/\/phrase.com\/es\/wp-json\/wp\/v2\/media?parent=133818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}