{"id":29418,"date":"2022-08-06T22:22:29","date_gmt":"2022-08-06T20:22:29","guid":{"rendered":"https:\/\/phrase.com\/zendesk%e3%81%a8%e3%81%ae%e3%82%a4%e3%83%b3%e3%83%86%e3%82%b0%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3\/"},"modified":"2025-10-06T09:29:35","modified_gmt":"2025-10-06T07:29:35","slug":"zendesk","status":"publish","type":"page","link":"https:\/\/phrase.com\/ja\/integrations\/zendesk\/","title":{"rendered":"Zendesk\u3068\u306e\u7d71\u5408\u6a5f\u80fd"},"content":{"rendered":"\n<div class=\"wp-block-group alignwide is-style-header-hero has-light-neutral-color has-green-90-background-color has-text-color has-background has-link-color has-background-images wp-elements-97ea4f54c1acd8c9ce45b330a1cb41cb is-layout-flow wp-block-group-is-layout-flow\" style=\"background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/phrase-zendesk.jpg.webp);background-position:40% 0%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\"><div 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wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Zendesk-phrase.jpg\" alt=\"Zendesk-phrase\" class=\"wp-image-110061\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Zendesk-phrase.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Zendesk-phrase-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Zendesk-phrase-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h2 class=\"wp-block-heading has-extra-large-font-size\" id=\"h-improved-operational-efficiency-with-the-zendesk-support-integration\">Zendesk Support\u306e\u7d71\u5408\u6a5f\u80fd\u3067\u696d\u52d9\u52b9\u7387\u3092\u5411\u4e0a<\/h2>\n\n\n\n<p>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u7ffb\u8a33\u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u9867\u5ba2\u306e\u554f\u984c\u3092\u3088\u308a\u8fc5\u901f\u306b\u7406\u89e3\u3057\u3001\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u52b9\u7387\u5316\u3055\u308c\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5fdc\u7b54\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u3001\u30c1\u30fc\u30e0\u306f\u6700\u3082\u91cd\u8981\u306a\u3053\u3068\u3001\u3064\u307e\u308a\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u63d0\u4f9b\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center media-text-columns media-text-columns--media-right is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h2 class=\"wp-block-heading has-extra-large-font-size\" id=\"h-enhanced-customer-experience\">\u30ef\u30f3\u30e9\u30f3\u30af\u4e0a\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9<\/h2>\n\n\n\n<p>\u8a00\u8a9e\u3092\u554f\u308f\u305a\u3001\u3059\u3079\u3066\u306e\u30c1\u30b1\u30c3\u30c8\u3092\u9069\u5207\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u307e\u3059\u3002\u3042\u3089\u3086\u308b\u8a00\u8a9e\u3067\u306e\u5bfe\u5fdc\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u7ffb\u8a33\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30c1\u30fc\u30e0\u306f\u4e16\u754c\u4e2d\u306724\u6642\u9593365\u65e5\u3001\u4e00\u8cab\u6027\u304c\u3042\u308a\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u52b9\u7387\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u304a\u5ba2\u69d8\u3092\u304a\u5f85\u305f\u305b\u3059\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Enhanced-customer-experience-phrase.jpg\" alt=\"Enhanced-customer-experience-phrase\" class=\"wp-image-110068\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Enhanced-customer-experience-phrase.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Enhanced-customer-experience-phrase-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/Enhanced-customer-experience-phrase-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center media-text-columns media-text-columns--media-left is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:57.2131147541%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/automated-knowledge.jpg\" alt=\"automated-knowledge with pjhrase and zendesk\" class=\"wp-image-110075\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/automated-knowledge.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/automated-knowledge-300x225.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2025\/07\/automated-knowledge-768x576.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:41.9672131148%\">\n<h2 class=\"wp-block-heading has-extra-large-font-size\" id=\"h-automated-knowledge-base-management-with-the-zendesk-guide-integration\">Zendesk Guide\u7d71\u5408\u6a5f\u80fd\u306b\u3088\u308b\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u7ba1\u7406\u306e\u81ea\u52d5\u5316<\/h2>\n\n\n\n<p>Phrase\u306f\u3001\u30d8\u30eb\u30d7\u30bb\u30f3\u30bf\u30fc\u306e\u5185\u5bb9\u304c\u5909\u66f4\u3055\u308c\u308b\u305f\u3073\u306b\u3001\u66f4\u65b0\u3055\u308c\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u81ea\u52d5\u7684\u306b\u7ffb\u8a33\u306b\u9001\u4fe1\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u306f\u5e38\u306b\u6700\u65b0\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u5404\u8a00\u8a9e\u3067\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u5e38\u306b\u6700\u65b0\u304b\u3064\u6b63\u78ba\u306a\u72b6\u614b\u306b\u4fdd\u3064\u3053\u3068\u3067\u3001\u304a\u5ba2\u69d8\u304c\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306b\u554f\u3044\u5408\u308f\u305b\u308b\u5fc5\u8981\u6027\u304c\u8efd\u6e1b\u3055\u308c\u307e\u3059\u3002<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-phrase-green-background-color has-background has-background-images has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-12dd3699 wp-block-group-is-layout-constrained\" style=\"background-image:url(https:\/\/phrase.com\/wp-content\/uploads\/2024\/02\/b73d2cc70754ac3f815cbb0c99a61057-1.jpeg.webp);background-position:0% 0%;background-attachment:scroll;background-repeat:no-repeat;background-size:cover\"><div class=\"glide wp-block-phrase-com-testimonials\"><div class=\"glide__track\" data-glide-el=\"track\"><div class=\"glide__slides\">\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\tPhrase\u30c1\u30fc\u30e0\u306f\u3001Phrase\u3068Zendesk\u9593\u306e\u30b3\u30cd\u30af\u30bf\u30fc\u306e\u8a2d\u5b9a\u3068\u4f7f\u7528\u306b\u95a2\u3059\u308b\u5305\u62ec\u7684\u306a\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u63d0\u4f9b\u3057\u3066\u304f\u308c\u307e\u3057\u305f\u3002\r\n\r\n\u30d7\u30ed\u30bb\u30b9\u306f\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9032\u307f\u3001\u3069\u306e\u6bb5\u968e\u3067\u3082\u554f\u984c\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u305d\u306e\u7d50\u679c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30b3\u30f3\u30c6\u30f3\u30c4\u309210\u306e\u65b0\u898f\u5e02\u5834\u306b\u8fc5\u901f\u306b\u62e1\u5927\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u51e6\u7406\u3059\u308b\u30c1\u30b1\u30c3\u30c8\u6570\u3082\u524a\u6e1b\u3067\u304d\u307e\u3057\u305f\u3002\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Memrise (Zendesk)\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\tKasia Bania Senior\u6c0f\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\t\u30ed\u30fc\u30ab\u30ea\u30bc\u30fc\u30b7\u30e7\u30f3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial glide__slide\">\n\t\t<div class=\"wp-block-phrase-com-testimonial__text \">\n\t\t\tPhrase\u3068Zendesk\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u7ba1\u7406\u696d\u52d9\u304c\u5927\u5e45\u306b\u524a\u6e1b\u3055\u308c\u3001\u6642\u9593\u3092\u5927\u5e45\u306b\u7bc0\u7d04\u3067\u304d\u307e\u3057\u305f\u3002\r\n\r\n\u3053\u306e\u30b3\u30cd\u30af\u30bf\u30fc\u306b\u3088\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u30b3\u30f3\u30c6\u30f3\u30c4\u306e13\u8a00\u8a9e\u3078\u306e\u7ffb\u8a33\u304c\u5b8c\u5168\u306b\u81ea\u52d5\u5316\u3055\u308c\u3001\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u304c\u8fc5\u901f\u304b\u3064\u5bb9\u6613\u306b\u306a\u308a\u307e\u3057\u305f\u3002\t\t<\/div>\n\t\t<div class=\"wp-block-phrase-com-testimonial__author\">\n\t\t\t\n\t\t\t<div class=\"wp-block-phrase-com-testimonial__author-info\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png\" class=\"wp-block-phrase-com-testimonial__author-company-logo\" alt=\"Logo of Vista (Zendesk)\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-150x150.png 150w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-name\">\n\t\t\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t<p class=\"wp-block-phrase-com-testimonial__author-title\">\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<\/div><\/div>\t<div class=\"wp-block-phrase-com-testimonials__carousel-controls\">\n\t\t<div class=\"wp-block-phrase-com-testimonials__carousel-progress-bar\"><\/div>\n\t\t<div class=\"glide__arrows wp-block-phrase-com-testimonials__carousel-arrows\" data-glide-el=\"controls\">\n\t\t\t<button type=\"button\" class=\"glide__arrow wp-block-phrase-com-testimonials__carousel-arrow\" data-glide-dir=\"<\">\n\t\t\t\t<svg aria-hidden=\"true\" 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data-glide-dir=\"=1\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"185\" height=\"172\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/04\/Memrise_Testimonial_Logo.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t\t<button type=\"button\" class=\"glide__bullet wp-block-phrase-com-testimonials__company-logo\" data-glide-dir=\"=2\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png\" class=\"attachment-300x300 size-300x300\" alt=\"\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo-150x150.png 150w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/08\/zendesk-logo.png 512w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-black-color has-yellow-background-color has-text-color has-background has-link-color wp-elements-027b72f14acc539b5325f1be570d555b has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--56)\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-want-to-find-out-more\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u3082\u3063\u3068\u77e5\u308a\u305f\u3044\u3067\u3059\u304b\uff1f<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-default\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/ja\/demo\/\">\u30c7\u30e2\u3092\u4f9d\u983c\u3059\u308b<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-black-outline\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/phrase.com\/contact\/\">\u304a\u554f\u3044\u5408\u308f\u305b<\/a><\/div>\n<\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Zendesk \u7d71\u5408\u6a5f\u80fd Phrase\u306fZendesk\u5411\u3051\u306e\u30d7\u30e9\u30b0\u30a2\u30f3\u30c9\u30d7\u30ec\u30a4\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u305f\u3081\u3001 \u30d7\u30e9\u30b0\u30a2\u30f3\u30c9\u30d7\u30ec\u30a4\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u8907\u96d1\u306a\u8a2d\u5b9a\u306f\u4e0d\u8981\u3067\u3059\u3002 Zendesk Support\u306e\u7d71\u5408\u6a5f\u80fd\u3067 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":92823,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-refresh","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","_searchwp_excluded":"","episode_type":"","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","footnotes":""},"class_list":["post-29418","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/pages\/29418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/comments?post=29418"}],"version-history":[{"count":7,"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/pages\/29418\/revisions"}],"predecessor-version":[{"id":119374,"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/pages\/29418\/revisions\/119374"}],"up":[{"embeddable":true,"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/pages\/92823"}],"wp:attachment":[{"href":"https:\/\/phrase.com\/ja\/wp-json\/wp\/v2\/media?parent=29418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}