Social Sustainability

At Phrase, social sustainability is a core part of our commitment to creating a positive impact on our people and the wider community. 

Through our Give Back Days, employees are encouraged to dedicate two days per year to volunteering, supporting local communities, and engaging in meaningful social initiatives. 

We actively promote diversity, equity, and inclusion (DEI) through our dedicated DEI resource group, which drives awareness, fosters an inclusive culture, and champions initiatives that improve diversity and accessibility for all. 

Employee well-being is a priority, with a range of initiatives designed to support both physical and mental health, including access to Mental Health First Aiders for support and guidance. 

Our EmpowerHER development programme is specifically designed to support and elevate women in leadership roles, helping to foster gender balance and career progression. 

Through these efforts, we ensure that social sustainability is embedded in our culture, making Phrase a place where people thrive, feel supported, and contribute to a more equitable society.

Environmental Sustainability

At Phrase, we are committed to responsible operations that align with global decarbonization goals, including those of the Paris Agreement to limit global warming to 1.5°C. We recognize our responsibility to minimize our environmental impact across all aspects of our business and have adopted the following goals:

Scope 1: Direct Emissions

  • Operational Emissions: As a SaaS company with minimal direct emissions, our focus is on maintaining this low footprint while exploring further reductions where applicable.
  • Promote digital efficiency by maintaining a paperless approach, using electronic documents for 99% of internal and external communications.
  • Electric Vehicle Adoption: We operate a small company car scheme, which is limited exclusively to fully electric vehicles, ensuring no direct emissions from company-sponsored transportation.

Scope 2: Indirect Emissions from Purchased Energy

  • Sustainable Offices: Our Prague office operates in the Flow Building which is the first in the Czech Republic to achieve a BREEAM Outstanding rating, the highest certification for environmental sustainability. Additionally, we are evaluating opportunities to transition our Hamburg office’s electricity supply to a 100% sustainable energy provider in 2025.
  • Renewable Hosting Providers and Key Technology Partners:

We actively partner with major technology providers that maintain strong sustainability goals and certifications. These include:

These partnerships ensure that our technology stack aligns with our commitment to reducing environmental impact.

Scope 3: Indirect Emissions Across the Value Chain

  • Travel and Commuting:
    • We have minimized business travel by adopting a remote-first approach and prioritizing virtual meetings.
    • To support employee sustainability, we provide access to cycle-to-work schemes where they are available.
  • Reforestation Initiatives: For every employee hired, we plant a tree as part of our tree-planting program, via a B-Corp certified platform. To date, we have planted over 300 trees and have pre-committed to planting an additional 300, reinforcing our contribution to global carbon offset efforts.

Our Commitment to Sustainability

Our policies reflect a strong commitment to sustainable operations today, with plans to expand these efforts in the future. Key actions include reducing unnecessary travel, transitioning to renewable energy, and fostering eco-friendly employee practices.

We will continue to explore partnerships, certifications, and goals that ensure Phrase integrates sustainability into its daily operations and contributes meaningfully to global climate goals.