The world’s leading
Language Intelligence Platform

Phrase automates, manages, and delivers multilingual content for deeper customer connections and faster business growth.

The Phrase platform

The Phrase Platform gives enterprises the intelligence to automate workflows, the freedom to connect any tool or engine, and the control to govern global content at scale. It applies the context that makes content perform: brand voice, cultural nuance, and market-specific standards, built into every decision.

Phrase recognized as a Leader in the Forrester Wave™, Q3 2025

We scored top marks in 21 of 26 criteria, setting the benchmark for enterprise language technology.

Phrase for…

One platform, built for every team that touches global content.
See how Phrase works for you:

Beyond Translation

Expanding the scope

Most organisations localise a fraction of what they could. The missed value isn’t just in customer-facing content; it’s across every relationship the business depends on: customers, partners, employees, and vendors. Phrase makes that ambition achievable at scale, built on translation, adaptation, and quality evaluation across every written format, and extending to video dubbing, subtitling, voiceovers, and multimodal content. The more you localise, the further your business reaches

A foundation to build on

The difference between a tool and a platform is what you can build on top of it. Phrase delivers a broad set of capabilities out of the box, and for organisations that need to go further, it’s designed to extend rather than constrain. Use built-in AI capabilities, bring your own engines and models, or combine both. Add custom workflows, connect via APIs and MCP servers, or tap into a growing partner ecosystem. The Phrase platform grows with you and adapts as your technology and plans evolve.

Connecting the enterprise

Traditional localization lives in one team, downstream of everyone else. Phrase is built for the entire business. Localization teams help govern quality and brand voice. Developers build through APIs and MCP servers. Marketers work through CMS and integrations. And through MCP support, Phrase connects directly into the AI assistants, writing tools and business applications your teams already use. Localization stops being a handoff and becomes part of how every team works.

Transforming to value driver

Localization budgets used to scale with volume: more languages, more headcount, more spend. Phrase breaks that equation. Intelligent orchestration and automation reduce dependency on manual services and post-editing. Teams reach more markets faster, without proportional increases in headcount or infrastructure. Language spend stops being an overhead and becomes an investment that compounds with use, turning global reach from a cost line into a growth driver.

We’re producing over 20 emails a week, and the platform ensures every single one is on-brand, localized, and responsive, without any engineering effort.

Megan Walsh

Global Head of Lifecycle Marketing

What3Words explored multiple localization solutions, but Phrase emerged as the indisputable frontrunner. Thanks to Phrase we have more control over our timelines. The languages team turns around a localization request in about a week, and this is never in doubt.

Photo of Jamie Brown

Jamie Brown

Chief Languages Services Officer at what3words

Phrase has become an indispensable part of our localization strategy at BlaBlaCar. Our plans include scaling the range of materials localized within the Phrase Language Intelligence platform, particularly our help center and customer relationship content. This in turn will bolster business, improve customer satisfaction, and drive loyalty. This strategic shift reflects the efficiency gains we’ve achieved through Phrase and our commitment to delivering top-quality services to our customers globally through streamlined translation and localization processes.

Photo of Simon Rimbert

Simon Rimbert

Senior Localization Project Manager at BlaBlaCar

Deliveroo wouldn’t have a localization process without Phrase. Investing in the Phrase Language Intelligence Platform, we have managed to centralize the process and ensure consistency with all types of content. Most importantly, thanks to Phrase, we’ve helped improve time to market and customer satisfaction in new regions.

Photo of Cristina Marín

Cristina Marín

Senior Localization Manager at Deliveroo

The Zendesk partnership with Phrase enables us make the right decisions and helps with anything new that comes up. We have an open dialogue, and I trust Phrase to have the right solutions at the right time, so that we can grow with Phrase.

Photo of Yoko Drain

Yoko Drain

Sr. Director of Product Globalization at Zendesk

ISO27001

GDPR Compliant

PCI DSS

Reliable and secure

The Phrase Language Intelligence Platform follows best practices in security, stability and performance. This means we comply with the Principles and Security Statements of ISO 27001, PCI DSS, AWS, CCPA and GDPR. Our infrastructure is one of the most resilient and robust available (zero downtime deployments and a 99.9% uptime), and we work hard to ensure it stays that way.

See the latest from Phrase

Case Study

How a premium sportswear brand set a personal best with 1,400% sales growth in a new market

A global sportswear company with a presence on every continent wanted to deliver a premium customer experience across 20 languages. But global ambition was growing faster than the operations supporting…

Turquoise and blue hexagonal network pattern with Phrase logo icon and text "Building a platform for humans and agents"

News

Phrase Expands Language Intelligence for Humans and AI Agents

New APIs, Style Guides, and agent-ready infrastructure make language intelligence accessible across enterprise workflows.

Dr Alon Lavie

Blog post

Beyond post-editing: Rethinking translation as an interactive, adaptive process

Building on Part 1’s case against the post-editing paradigm, Alon Lavie outlines a new model for human-AI collaboration in translation. Today’s LLMs make it possible to rethink translation as an…

Podcast

What 12,000 technology decision makers taught one tech advisor

Building tech internally? Scott Kinka calls it a hamster wheel you can never get off. In this episode of In Other Words, Scott shares why build vs. buy matters more…

News

Phrase Unveils New Multimedia Content Capabilities with Phrase Studio

New multimedia localization capabilities added to the Phrase Platform, providing a broad range of intelligent audio and visual editing tools for customers.

customer at the center of the partner ecosystem

Blog post

The $3 trillion ecosystem nobody designed

Customers don’t care how the ecosystem behind the experience is structured. They care whether the experience works. Drawing on insights from leaders at Nike, Tripadvisor and Phrase, this article examines…