Skip to main content
INTEGRATIONS

Phrase integration for Zendesk

When content is current and helpful, customers don't need to reach out to support teams as frequently. Give your audiences the help they need in the language they speak.

Book a demo Start a free trial
Zendesk integration visual | Phrase
Huawei logo | Phrase
Uber logo | Phrase
Skoda logo | Phrase
Zendesk logo | Phrase
Fujifilm logo | Phrase
Shopify logo | Phrase

A central source of truth

Automatically move projects to and from Phrase without leaving Zendesk, saving time and money.

Zendesk and Phrase integration workflow visual | Phrase

Streamline your translation workflow

Not everything needs to be translated manually. Post-edit machine-translated content to reduce costs by 55% (source: CSA). Phrase evaluates the quality of MT output so translators only edit the segments that need it.

Explore machine translation

Machine Translation Post Editing visual | Phrase

Translate help articles faster

Ensure your customers have the most up-to-date assistance in their language. Whenever you update your help center, Phrase automatically sends new content for translation.

Workflow automation visual | Phrase
OUR IMPACT

Phrase by the numbers

500+
Supported languages
2B+
Words processed monthly
200K+
Global users
50+
Supported file types

Using the Phrase integration for Zendesk has resulted in a huge reduction of admin tasks and saves us a lot of time. The connector has completely automated the translation of our support content into 13 languages and has made the whole translation process faster and easier.

Annalisa Barbaglia | Alexander Ekhilevskiy

Localization Manager | Senior Localization Program Manager

See all case studies

Leveraging machine translation with Phrase, we were able to achieve a 200% increase in the languages available in our help center. This has helped us stay ahead of our product team—when mobile app stores started requiring localized documentation, we were ready. With innovative features like MT Autoselect, we are confident that we are always leveraging the best possible engine for each translation—whether it's our games, marketing material, or documentation.

Jeremy Fair

Director of Localization & Business Systems

See all case studies

Ready to get started?

Reach a wider audience and build deeper connections today.