Blog

Expand your knowledge and unlock growth with our insightful collection
of blogs.

  • Gaining a strategic advantage: how AI opens borders to SaaS enterprises

    Gaining a strategic advantage: how AI opens borders to SaaS enterprises

    SaaS businesses are inherently scalable, but taking them global still presents challenges. Fortunately, AI can help overcome the obstacles.

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  • When personalization doesn’t scale: Fixing the hidden gaps in global campaign execution

    When personalization doesn’t scale: Fixing the hidden gaps in global campaign execution

    Personalization boosts engagement and loyalty, but scaling it globally introduces hidden pitfalls. Discover how to bridge the consistency, relevance, and execution gaps to deliver truly personalized experiences worldwide.

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  • Retail’s AI dilemma: smarter, faster, But still missing the human touch?

    Retail’s AI dilemma: smarter, faster, But still missing the human touch?

    Retailers are racing to adopt AI, but speed alone isn’t enough. This article explores how AI-powered localization enables hyper-personalized, culturally relevant experiences that drive growth, customer loyalty, and global expansion.…

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  • The Emoji is the new Lingua Franca… but are we all speaking the same way?

    The Emoji is the new Lingua Franca… but are we all speaking the same way?

    Are Emojis a Universal Language? Not Quite. Emoji use is global—but not universally understood. From cultural misfires to platform-specific designs, even the simplest symbols can confuse. Discover how brands can…

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  • The role of language in customer support: Navigating speed, accuracy, and multilingual challenges

    The role of language in customer support: Navigating speed, accuracy, and multilingual challenges

    Live chat is now the front line of customer support—but how do brands balance speed, empathy, and language barriers? From chatbots and human agents to real-time translation and cultural nuance,…

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  • Automated quality assessment of GenAI-based translation

    Automated quality assessment of GenAI-based translation

    As GenAI reshapes enterprise translation, legacy quality metrics fall short. This post explores new methodologies—from Auto Adapt evaluations to LLM-as-a-judge—to assess translation accuracy, consistency, and fit-for-purpose at scale.

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  • AI and the transformation of global tech and SaaS

    AI and the transformation of global tech and SaaS

    AI is reshaping how tech and SaaS companies build, personalize, and scale their products. From streamlining workflows to powering global customer experiences, this new era of human-AI collaboration is redefining…

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  • Localization as code: a composable approach to localization

    Localization as code: a composable approach to localization

    Why is localization still a manual, disconnected process in a world where everything else is already “as code”? Learn how a composable, developer-friendly approach brings localization into your CI/CD pipeline,…

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  • What Game Quality Forum 2025 revealed about the future of QA, localization, and player experience

    What Game Quality Forum 2025 revealed about the future of QA, localization, and player experience

    From automation to emotional intelligence, Game Quality Forum 2025 brought together developers, QA leaders, and localization experts to explore the future of player experience. This event recap highlights the most…

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