For many localization teams, video still sits outside the system. Text moves through mature workflows, while audio and video rely on separate vendors, tools, and review processes. The next step is not simply localizing more video, but integrating it into the operating model for global content.

The assumption that content which reaches customers will also win them is costing global organizations more than most of their dashboards will ever show. Georg Ell, CEO of Phrase; Dr. Arle Lommel, Senior Analyst at CSA Research; and Chris Dell, who built and led a 400-person global content organization at Booking.com, have each watched that assumption fail at scale, and their diagnosis of why it keeps failing points to decisions being made long before a single word of content is written.

Enterprise AI is advancing fast, but many organizations are failing to translate experimentation into real advantage. Alvarez & Marsal’s Raf Postepski explains why success depends on leadership, strategy, and redesigning how businesses operate, make decisions, and scale globally.

Gaming companies that integrate compliance into product design, localization workflows, and go-to-market planning can reduce launch delays, avoid regulatory penalties, and access more markets simultaneously. Rather than treating legal alignment as a final-stage review, embedding it early turns regulation from a cost into a competitive advantage.

Service failure costs businesses over $10 trillion globally, yet most organizations are still relying on shortcuts and surface-level metrics to manage their customers. Aarron Spinley, author of The Customering Method, challenges some of the most widely accepted ideas in CX, marketing, and growth.

Retailers in 2026 face mounting pressure from economic uncertainty, fragile supply chains, cybersecurity threats, and rising competition from direct-to-consumer brands. This guide breaks down the key challenges shaping the global retail sector and highlights the strategies leading brands are using to adapt, compete, and grow across markets.

Localization and accessibility share a common goal: making digital content usable for everyone, regardless of language or ability. As organizations scale globally, combining both disciplines is essential to delivering inclusive, effective, and compliant digital experiences.

Building a translation prototype is easy. Making it work at scale is another story. This article explores why most organizations succeed with a hybrid approach: buy the infrastructure and build the capabilities that differentiate their business.

Every head of product knows that users want to feel at ease and well understood when they use a new app or website. If travel brands can achieve this by adapting to each user’s culture, language, and predicted behaviour, they’ll inspire referred business and customer trust