Global business
McKinsey projects that partner ecosystems will drive $80 trillion in annual revenue by 2030, representing one-third of total global revenue. Forrester's 2025 research found that 61% of B2B leaders say their ecosystems are already too complex to orchestrate effectively. The gap between those two numbers is where the next generation of competitive advantage will be won or lost.
Global business
Five percent. That’s how many generative AI pilots achieved meaningful results, according to MIT research covering 300 deployments. The lesson for executives is not that teams should stop building. It is that every new system needs a clear purpose, a clear owner, and a cost model that extends beyond launch
Global business
YouTube, gaming, and AI assistants are fast becoming key discovery channels for the next generation of consumers. As these environments continue to grow, businesses need content operations that can support these global, multilingual, and interactive experiences.
Global business
Search for your brand in another language and you may discover a very different customer experience. As AI accelerates content creation, maintaining a consistent brand across every market is becoming a business priority.
Global business
AI agents are already comparing products, evaluating brands, and influencing billions of dollars in purchases. The question is whether they can find, understand, and recommend yours.
Global business
Customers don't care how the ecosystem behind the experience is structured. They care whether the experience works. Drawing on insights from leaders at Nike, Tripadvisor and Phrase, this article examines why most global ecosystems were never designed for the customer and why that is becoming impossible to ignore.
Global business
Most organizations plan carefully for what they are building. Almost none plan for what maintaining it will cost them. Drawing on insights from Elaine Barsoom, who built Nike's first AI Center of Excellence, and Phrase CEO Georg Ell, this article examines why the build vs buy decision is fundamentally an ownership question and what that means for organizations scaling AI across global markets.
Global business
Your brand and your existing playbook will earn you a foothold in a new market. What they won't do is carry you to sustained growth. Kevin O'Donnell on why international expansion requires more than translation -- and where most companies lose momentum.
Global business
The real opportunity in AI isn't faster output -- it's reaching audiences that were previously too niche or too expensive to serve. Kevin O'Donnell explains why hyper-localization is becoming a baseline expectation for international growth teams.