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AI

The invisible transaction

Nearly a third of consumers now use AI in their purchase journeys, and in more than half of those journeys, AI introduces a brand the consumer has never considered. When commerce moves inside an AI conversation, a brand's content becomes one of its most important routes into consideration.

AI

Why restraint is the most undervalued content strategy

AI has made content abundant and easier to produce. Credibility has replaced attention as the scarce resource. The organizations that invested in editorial discipline when everyone else was chasing volume are now collecting the dividend.

AI

The monetization paradox of multilingual audiences

In India, the same reader is worth a dollar in English and 25 cents in another language. The advertising industry prices by language rather than by person, creating a fundamental disconnect between audience scale and commercial value. For global businesses, that raises a bigger question about how well they really understand multilingual customers.

Global business

The $549 Billion Industry Where Content Is Clinical Infrastructure

A physician choosing a medical device is making a decision with consequences far beyond the brand. After more than 40 product launches across 135 countries, Cordis marketing leader Terrence Wiggins has seen how much trust depends on the information surrounding that device. Now AI is increasing content volumes just as regulation demands greater control.For MedTech companies, content now affects far more than communication. It can determine whether a product reaches a market and how safely it is used.
Georg Ell in light blue shirt smiling with hand on chin, posed in front of Forbes logo and Phrase branding elements on grey background

AI

The problem with scaling AI is that it knows everything except your customers

AI models are rapidly becoming easier for every enterprise to access. The harder advantage to replicate is what your business already knows about its customers and markets. Georg Ell examines why connecting that intelligence to AI will increasingly determine which companies turn scale into measurable growth.

AI

The judgment layer

At the 2025 Indie Game Awards, two prizes were withdrawn over AI use that never appeared in the finished product. This article examines the question that controversy exposed, and proposes a four-part framework for deciding where automated execution should stop and who is accountable when it doesn’t.

AI

If your competitors use the same AI, what makes you different?

As access to the same AI models becomes widespread, production capability becomes less distinctive. Drawing on insights from Tamara Tirják, former localization leader at Frontier Developments, this article examines what gaming reveals about the growing cost of generic content and where brands must now find differentiation.

AI

When revenue pressure overrides AI governance

More than 70% of governance leaders said they would keep unaudited AI running if revenue depended on it. Drawing on insights from Dr. Eva-Marie Muller-Stuler on the In Other Words podcast, this piece examines how commercial pressure can weaken corporate controls.

Global business

When translation costs hit zero

AI is rapidly reducing the cost of producing multilingual content, forcing business leaders to reconsider where lasting value now sits. Georg Ell argues that the advantage lies in the context and systems built around the model, and that the language industry must connect its work to business impact or risk becoming a commodity.