If you are using a different TMS and are switching to Phrase, a success plan subscription can help. If you don’t currently use a TMS, our standard support that is open to all customers should be able to cover any migration needs. If you’re already a Phrase customer, a Success plan can help if your team is overwhelmed or could benefit from more specific training. We can also help with scripting and automation, as well as general consulting.
Success plans
Unlock your full potential
Work with our team of supportive experts, ready to guide you through any questions or transitions.
Help at every step
Need consulting on data migration, API use cases, machine translation, or data analytics? With a Premium Success Plan subscription, you get support from our experts at any time through a joint Slack channel.
Optimize your workstream
Localization managers often work in processes that grow organically with multiple tools. We’ll audit your workflow so you can centralize and automate as much as possible.
Migrate faster
Onboard with our dedicated solution architect and automated TMS migration with custom scripts.
Stay up to date
Leverage the most current machine translation technology with our 30+ supported MT engines and market vision.
Make procurement love you
Know what you're spending ahead of time with our subscription-based success plans.
Our impact
Support you can trust
#1
in TMS customer support
24-7
Tech support
30 min
Average technical support response time
Going from in-house tools to a professional platform has been a game changer. Phrase is a disrupter in its field and shares our passion for tech and customer service.
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FREQUENTLY ASKED QUESTIONS
Here to field your questions on our success plans
With migration, automation, and API integration, the details matter. Our experts are well versed in both broad industry knowledge and Phrase-specific capabilities, meaning they can help you get the most out of our products and your workflow.
No, this is a novelty in the TMS sector and we are not aware of any competitor offering a similar service.