Unlock your
full potential
Work with our team of supportive experts,
ready to guide you through any questions
or transitions.
Help at every step
Need consulting on data migration, API use cases, machine translation, or data analytics?
With a Premium Success Plan subscription, you get support from our experts at any time
through a joint Slack channel.
Optimize your work stream
Localization managers often work in processes that grow organically with multiple tools. We’ll audit your workflow so you can centralize and automate as much as possible.
Migrate faster
Onboard with our dedicated solution architect and automated TMS migration with custom scripts.
Stay up to date
Leverage the most current machine translation technology with our 30+ supported MT engines and market vision.
Make procurement love you
Know what you’re spending ahead of time with our subscription-based success plans.
Support you can trust
#1
in TMS customer support
24-7
tech support
30 min
average technical support
response time
Starting to use Phrase was like switching from riding a bicycle to driving a car.
We were able to reduce our turnaround time for translations by 80%.
We explored multiple localization solutions, but Phrase emerged as the indisputable frontrunner. Thanks to Phrase we have more control over our timelines. The languages team turns around a localization request in about a week, and this is never in doubt.
Phrase has become an indispensable part of our localization strategy at BlaBlaCar. Our plans include scaling the range of materials localized within the Phrase platform, particularly our help center and customer relationship content. This in turn will bolster business, improve customer satisfaction, and drive loyalty. This strategic shift reflects the efficiency gains we’ve achieved through Phrase and our commitment to delivering top-quality services to our customers globally through streamlined translation and localization processes.
Frequently Asked Questions
Here to field your questions on our success plans
Who needs a Success plan?
If you are using a different TMS and are switching to Phrase, a success plan subscription can help. If you don’t currently use a TMS, our standard support that is open to all customers should be able to cover any migration needs. If you’re already a Phrase customer, a Success plan can help if your team is overwhelmed or could benefit from more specific training. We can also help with scripting and automation, as well as general consulting.
What are the benefits of consulting with a TMS provider over an independent expert?
With migration, automation, and API integration, the details matter. Our experts are well versed in both broad industry knowledge and Phrase-specific capabilities, meaning they can help you get the most out of our products and your workflow.
Are Success plans like this standard for TMS providers?
No, this is a novelty in the TMS sector and we are not aware of any competitor offering a similar service.