Skip to main content

Global business

Zappi’s Nataly Kelly: Why localization is the growth strategy most leaders overlook

Localization is often seen as a cost, but Nataly Kelly argues it is one of the most powerful drivers of global growth. By tying localization to revenue, aligning teams around cultural fluency, and designing customer experiences that adapt to local expectations, companies can strengthen relationships and scale more effectively in every mark

Localization strategy

Speaking the language of business: A 3-part framework to prove localization’s impact

Localization teams often struggle to communicate their impact in a way executives understand. This guide introduces a practical three-part Success Statement framework that helps teams align with business goals, speak the language of impact, and clearly show how their work drives global growth, customer value, and operational efficiency.

Localization strategy

The language of connection: Insight from TikTok, Canva, TeraData and more.

In a world saturated with content, connection—not volume—creates impact. Businesses that align authenticity, cultural fluency, and trust across teams and markets build more resilient brands. From marketing to AI governance, leaders are redefining relevance through human-centered design, transparency, and long-term customer relationships.

Localization strategy

The rise of the global intelligence function: Inside Loc360° 2025

Localization is shifting from delivery to global intelligence. Loc360° and UnLOCked 2025 brought together leaders from AWS, Microsoft, Uber, Booking.com, Nike, and more to explore AI governance, business impact, and the rise of data-literate localization leadership.
Annette Franz smiling, alongside text that reads “Culture isn’t a ‘nice to have,’ it’s your CX growth engine” from the In other words podcast by Phrase.

Global business

Annette Franz: Culture is the operating system: how leaders connect employee and customer experience globally

In conversation with Phrase CEO Georg Ell, CX Journey founder Annette Franz shares why culture must act as an organization’s operating system — driving every decision, behavior, and customer interaction. Learn how leaders can align teams, scale trust globally, and create lasting connections between employees and customers.
Close-up of a jet engine on a runway at sunrise, symbolizing power, acceleration, and global growth momentum.

Global business

Why customer connection is the most underrated growth metric

Companies that tailor content for each region see stronger engagement, faster conversions, and shorter time to market. By adapting communications to local audiences, they build trust, improve efficiency, and drive growth. AI-powered language technology platforms like Phrase make this process scalable and cost-effective across global operations.
Row of modern passenger cars in a showroom, with glossy red and blue finishes, symbolizing the evolution of connected and software-defined vehicles and the demand for accurate multilingual communication.

Localization strategy

AI at full throttle: How automotive brands can scale content safely

Automotive companies face mounting pressure to deliver accurate, multilingual content for software-driven vehicles — from OTA updates to regulatory documentation. This article explores how to scale safely using AI-powered workflows with built-in quality checks, terminology control, and governance. Learn practical strategies to accelerate content delivery without sacrificing compliance, brand consistency, or customer experience.
Relevance or ruin The brutal truth about competing in today’s retail market

Localization strategy

Relevance or Ruin: The brutal truth about competing in today’s retail market

Relevance or ruin. That is today’s retail reality. With margins shrinking, loyalty harder to secure, and competitors expanding fast, growth now depends on delivering timely, personal, and locally resonant experiences. Consistency and speed are no longer enough; retailers must align systems, teams, and tools to convert trust into lasting value. AI is the critical enabler, powering content, communication, and operations to reduce delays, control costs, and build customer confidence across markets.
Group of diverse professionals smiling and discussing ideas around a table during a collaborative meeting, symbolizing community and knowledge sharing in the localization industry.

Localization strategy

The future of localization depends on community

Localization is no longer just about translation. It’s about strategy, technology, and growth. As AI transforms the field, professionals face new complexity and isolation. Communities like Loc Leaders help them share knowledge, build confidence, and shape the industry’s future.