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Dozens of hot air balloons displaying world flags including USA, Germany, India, and China floating over a rocky landscape at sunrise

Localization strategy

Why the best product localization stories are the ones nobody tells (and how product teams get there)

The best market launches are the ones you forget happened.  No last-minute translation scramble and no war room…just a new locale going live roughly on time while the team gets on with the next thing. Call it the non-event: localization that ships without anyone noticing it did. For product managers running global products, that’s the […]
Dr Alon Lavie

Localization strategy

Beyond post-editing: Rethinking translation as an interactive, adaptive process

Building on Part 1's case against the post-editing paradigm, Alon Lavie outlines a new model for human-AI collaboration in translation. Today's LLMs make it possible to rethink translation as an adaptive, interactive process where human experts steer AI systems rather than correct their output. The technology is advancing fast, but the bottleneck remains systems integration
Language Intelligence Platform label in English surrounded by translations in Arabic, Spanish, Russian, Korean, and Japanese on blue background

Localization strategy

Your global content needs more than translation: Introducing the Language Intelligence Platform

Every global company has the meeting: a campaign lands at home and falls flat everywhere else. The instinct is to fix the translation. The real problem started much earlier. Here's what the most internationally mature companies are doing instead.

Localization strategy

Forcing the fit: MQM in the age of automated evaluation

MQM was the most robust answer we had for human evaluation. Automated evaluation is a different problem, and the seams are starting to show.
Phrase localization beyond text webinar

Localization strategy

Multilingual video localization, with the assets you’ve already built

When AV runs outside your TMS, terminology drifts and consistency breaks down. Phrase Studio closes that gap by running subtitling, dubbing, and voice-over inside the same workflow your text content already uses.

Localization strategy

Phrase is the Language Intelligence Platform.

Most announcements work like this. A company describes what it intends to build, frames it as a vision, and asks you to believe the future they're describing. This post is different (and longer than most!).
Kevin O'Donnell, founder of Global10x and former VP of International Growth at Dropbox, joined Jason Hemingway on the In Other Words podcast to talk about the build-versus-platform question and why he now tells companies to stop doing what he did at Microsoft.

Localization strategy

Should you build or buy your localization infrastructure?

The instinct to build is strongest in engineering-led companies. But maintaining a localization platform over time is a different problem than building a proof of concept -- and most organizations underestimate the difference.
A proven joint venture model generated billions across Europe, but when it reached the US market, it failed. The technology worked and the business case was fully established, yet the operating model simply wasn't portable. This article draws on insights from Elaine Barsoom, who led innovation partnerships at both American Express and Nike. It explores how organizational behavior and fragmented operating models undermine AI adoption long before the technology itself fails. The companies seeing meaningful returns from AI recognized early that the technology was never going to be the hardest part. Redesigning how people work around it is.

Localization strategy

A model that generated billions in Europe didn’t survive the US market

The companies capturing real value from AI aren't the ones with the biggest budgets or the most sophisticated tooling. They're the ones that understood early that the technology was never going to be the hardest part.
Kevin O'Donnell, founder of Global10x and former VP of International Growth at Dropbox, joined Jason Hemingway on the In Other Words podcast to talk about the reporting gap that's hiding international growth problems in plain sight, and why the teams closest to the data are making it worse.

Localization strategy

Why most companies don’t have an international dashboard, and what it’s costing them

When you break global revenue down by individual market, patterns emerge that should be driving strategic decisions. Most companies don't have the reporting infrastructure to see them.