Join us at SlatorCon London, May 23

Join Our Session

How Connected Ecosystems Remove Friction and Improve Customer Engagement

Customers expect fast, seamless experiences, whether interacting with a brand, using a product, or seeking support. But behind the scenes, disconnected systems and fragmented workflows create inefficiencies, slow down content creation and delivery, and make it harder to meet these expectations at scale.

This panel brings together experts from Braze, Phrase, Sanity, and Acclaro to discuss how integrated ecosystems—powered by AI, automation, and strategic partnerships—are streamlining operations and improving customer engagement. Through Braze’s success story, we’ll explore how aligning technology and service partners simplifies workflows, accelerates content delivery, and helps businesses expand into new markets more efficiently.

From cloud infrastructure to AI-driven content creation and management, our panelists will share how connected systems reduce friction, strengthen agility, and create a more cohesive multilingual content strategy. Attendees will hear first-hand how a well-integrated ecosystem leads to tangible business impact including greater efficiency, faster scaling, and improved customer experiences.

Join us to learn how smart integrations can optimize your operations and turn localization into a competitive advantage that fuels long-term success.

Time: 14:00 – 14:35 PM BST

Speakers

Key takeaways:

• Customer expectations are high – seamless, fast experiences are essential across interactions, products, and support.
  
• Disconnected systems create inefficiencies – fragmentation slows content creation and delivery, making it harder to scale.
  
• Connected ecosystems drive efficiency – AI, automation, and strategic partnerships streamline workflows and improve engagement.
  
• Braze’s success story highlights best practices – aligning technology and service partners accelerates content delivery and market expansion.
  
• Connected systems enhance agility – cloud infrastructure and AI-driven content management reduce friction and support multilingual strategies.
  
• Tangible business impact – better integrations lead to greater efficiency, faster scaling, and improved customer experiences.
  
• Localization as a competitive advantage – smart integrations optimize operations and fuel long-term growth.