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Resource Hub

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Blogs

  • Are your customers in love, or is breaking up too much effort?

    Are your customers in love, or is breaking up too much effort?

    Are customers committed to your brand, or would leaving be too much effort? Insights from Raja Rajamannar, Mastercard Senior Fellow and Former CMCO, challenge what repeat purchases tell us about…

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  • The business value of being unmistakable

    The business value of being unmistakable

    How much of your brand investment still works when customers encounter your business through an interface you do not control? Wordless logos offer a revealing test of recognition, with wider…

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  • Customer experience is where international expansion succeeds or fails

    Customer experience is where international expansion succeeds or fails

    Companies can enter a new market with a strong growth plan and still leave customers with an experience shaped somewhere else. Drawing on new research and insights from leaders at…

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Webinars

  • The global content disconnect: Insights from 550 business leaders

    The global content disconnect: Insights from 550 business leaders

    In this session, we share findings from a survey of 550 senior business leaders and explore why scaling content is not scaling customer experience. We discuss what the most successful…

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  • Studio 2.0: Your brand voice in every language

    Studio 2.0: Your brand voice in every language

    Words change across languages. The intent should stay the same.

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  • Localization beyond text: How to bring audio and video into your existing workflow

    Localization beyond text: How to bring audio and video into your existing workflow

    Video is your fastest-growing content type– and the least localized. Phrase Studio changes that, without changing your workflow.

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Reports & Guides

  • Localization platform migration questions

    Localization platform migration questions

    Real answers from Phrase’s own experts, the people who field these questions from customers every day.

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  • The global content disconnect report

    The global content disconnect report

    Global research across nine countries reveals a growing disconnect between AI investment, content production, and customer experience. Enterprises are expanding faster, investing in AI, and producing more content in more…

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  • Documentation as product infrastructure: How SaaS leaders scale trust, AI, and global growth

    Documentation as product infrastructure: How SaaS leaders scale trust, AI, and global growth

    Learn how leading SaaS companies turn documentation into scalable product infrastructure, reduce risk, and build a foundation for reliable global growth

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Insights

Buy or Build

Buy or Build

The buy or build decision is rarely made once. This guide covers total cost of ownership, platform strategy, with lessons from leaders