Our Top Priority is
Your Information Security

Phrase has a wide range of security measures in place to make sure your data and information is always secure.

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Highest security measures at every stage


Protecting your systems

Authenticate and protect yourself with single sign-on, and further raise your security standards by including two-factor authentication.


Certified information security

With our ISO 27001 certification and TISAX AL 2 conformity, and with strict adherence to EU data-protection policies, Phrase ensures your information stays safe.


Reliability from Phrase HQ

Our API uptime at Phrase is 99.9% over the last 6 months. Encryption throughout Phrase is used to improve the security and integrity of sensitive information. Our servers are protected by the highest physical means, stored in the EU.

Certifications and compliance standards

ISO 27001

ISO 27001 is an information security certificate, crucial for protecting essential client information and other private materials. It focuses on a process-based approach to operating and maintaining a strict ISMS. Phrase passed this vital certification in 2020.

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TISAX is a standard for information security in the automotive industry. It stands for “Trusted Information Security Assessment Exchange”. Phrase became conformed at the AL 2 level in 2020.

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Phrase operates with strict EU-adherence to all GDPR requirements, maintaining all conditions when it comes to data protection, privacy, and the transferring of personal data. Phrase’s Data Protection Officer can be reached at privacy@phrase.com.

Web and API Pentest

Our application was tested by turingpoint to assure our compliance with web security best practices.

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PCI DSS 3.2.1

Phrase is Level 4 certified for Payment Card Industry Data Security Standard, compliant with SAQ A. Our payment provider is Stripe, certified at Level 1.

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DCSO Cloud Vendor Assessment

The DCSO (Deutsche Cyber- Sicherheitsorganisation) assesses the security organization of cloud providers. Phrase's information security fulfills requirements in 14 out of 14 tested subject areas.

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Why customers value our security measures

"At XING, information security is key – and that includes the security of our translations, our UI copy being an integral part of our platform’s infrastructure.
We therefore appreciate that Phrase takes information security as seriously as we do."

Tilman Büttner
Senior UX Copywriter

Do you have more questions on Phrase’s security systems?

Get in touch with one of our experts!

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