In the Phrase interface, users can comment and mention colleagues (@username). The respective user is then notified automatically.
For stakeholders outside of Phrase, you can set up notifications via webhooks or use an integration. Phrase Strings, for example, offers the possibility to get updates posted automatically in a Slack channel or in Jira tickets.

When translators are assigned a new job, they receive automatic notifications. Jobs can also be assigned to several translators on a first-come, first-served basis. Once a translator accepts the job, it’s closed for others. Manual back and forth communication, which was previously the norm, is completely eliminated.

Any department. For some roles, we have specific features in our interface (translation management features for localization managers, linguistic features for translators, etc.). For other roles, we have dedicated integrations (integrations for designers, developers, marketers, support agents, or business analysts). All the departments can either use the submitter portal (where submitters get an instant quote and ETA for the content they submit for translation) or build a customized workflow with the help of our API.

Collaborative translation isn’t the same as crowdsourced translation. Today, crowdsourced translation is to a large extent replaced by machine translation. With machine translation quality ever increasing, there is less need for crowdsourcing. Content that needs to meet higher quality requirements is usually post-edited by professional translators.