In the Phrase interface, users can comment and mention colleagues (@username). The respective user is then notified automatically.
For stakeholders outside of Phrase, you can set up notifications via webhooks or use an integration. Phrase Strings, for example, offers the possibility to get updates posted automatically in a Slack channel or in Jira tickets.
When translators are assigned a new job, they receive automatic notifications. Jobs can also be assigned to several translators on a first-come, first-served basis. Once a translator accepts the job, it’s closed for others. Manual back and forth communication, which was previously the norm, is completely eliminated.